Summary
Overview
Work History
Education
Skills
Certification
Volunteering Activities
Timeline
Generic

Raidah Karim

Edmonton,Canada

Summary

Dedicated and customer-focused professional with diverse experience in the hospitality industry. Proven track record of delivering exceptional service in various roles, including server and cashier. Skilled in multitasking, problem-solving, and maintaining a positive attitude in fast-paced environments. Committed to creating memorable experiences for guests while contributing to team success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server/Cashier

Jollibee
Edmonton, Canada
11.2023 - Current
  • Delivered friendly and efficient service to customers at a busy fast-food restaurant specializing in Filipino cuisine
  • Took customer orders accurately, processed transactions efficiently, and maintained the cleanliness of the dining area
  • Demonstrated versatility by seamlessly transitioning between serving and cashier responsibilities as needed
  • Assisted with inventory management, restocking supplies, and ensuring compliance with food safety regulations.

Server

MEAT
Edmonton, Canada
09.2023 - Current
  • Provided exemplary service to patrons in a dynamic and high-energy environment at a popular steakhouse
  • Demonstrated in-depth knowledge of menu offerings, including cuts of meat, cooking techniques, and wine pairings
  • Managed multiple tables efficiently, ensuring timely order taking, food delivery, and guest satisfaction
  • Collaborated with kitchen and bar staff to maintain seamless operations and uphold service standards
  • Handled guest inquiries, resolved issues promptly, and ensured a positive dining experience for all patrons.

Server

Sofra Turkish Restaurant & Wine Cellar
Edmonton, Canada
09.2022 - 04.2023
  • Provided attentive and personalized service to guests in an authentic Turkish restaurant known for its culinary excellence
  • Presented menu offerings and made recommendations based on guest preferences and dietary restrictions
  • Ensured a smooth dining experience by managing table turnover, coordinating with kitchen staff, and addressing guest needs promptly
  • Maintained a clean and organized dining environment, including table setup, silverware polishing, and general cleanliness.

Education

Bachelor of Science in Computer Science -

University of Alberta

Skills

  • Excellent customer service and interpersonal skills
  • Strong communication and teamwork abilities
  • Ability to thrive in fast-paced environments
  • Attention to detail and problem-solving skills
  • Proficient in POS systems and cash handling
  • Beverage Preparation

Certification

  • ProServe Certification
  • First Aid Certification

Volunteering Activities

  • BASUA Canada (Bangladeshi Students' Association at the University of Alberta), Participated in community outreach events, cultural celebrations, and fundraising activities., Collaborated with fellow volunteers to organize and execute events aimed at promoting cultural diversity and student engagement.
  • UofA Science Club, Volunteered in science education initiatives, workshops, and outreach programs aimed at inspiring interest in STEM (Science, Technology, Engineering, and Mathematics) fields among students., Assisted club members and organizers in planning and implementing educational activities both on and off campus.

Timeline

Server/Cashier

Jollibee
11.2023 - Current

Server

MEAT
09.2023 - Current

Server

Sofra Turkish Restaurant & Wine Cellar
09.2022 - 04.2023

Bachelor of Science in Computer Science -

University of Alberta

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Raidah Karim