RAHUL SHARMA
Brampton,ON
Summary
Skilled team player with strong background in IT field. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation, and business needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fast Card Truck Operator
RIG Logistics Inc.
Toronto
12.2023 - 05.2024
- Operate commercial trucks safely and efficiently to transport goods across designated routes.
- Maintain accurate records of vehicle inspections, mileage logs, and delivery schedules to ensure compliance with transportation regulations.
- Provide exceptional customer service by delivering goods promptly and handling client inquiries and concerns professionally.
- Demonstrate resilience in managing challenging driving conditions and adapting to unforeseen circumstances on the road.
- Uphold integrity by ensuring the secure transportation of valuable cargo while adhering to company policies and procedures.
- Utilize de-escalation techniques to manage stressful situations with other drivers and stakeholders during delivery operations.
- Foster inclusivity by respecting diverse perspectives and backgrounds when interacting with team members and clients.
- Actively participate in professional development courses on mental health awareness and crisis intervention to better support colleagues and handle emergencies.
- Accountable for the safe loading and unloading of goods while promoting workplace safety practices.
- Support company core values by consistently demonstrating reliability, teamwork, and dedication in daily operations.
Truck Operator
Canada Cartage
Brampton
09.2020 - 12.2023
- Drive commercial trucks following established routes, ensuring timely delivery and maintaining excellent customer service standards.
- Engage with diverse clientele courteously, addressing inquiries and resolving issues promptly and professionally.
- Exhibit leadership by assisting new drivers in familiarizing themselves with company protocols and route navigation.
- Maintain vehicle cleanliness and perform routine inspections to uphold safety standards and prevent equipment malfunction.
- Demonstrate inclusivity by respecting cultural differences and fostering a respectful work environment.
- Handle difficult situations with calm and professionalism, employing de-escalation techniques to resolve conflicts peacefully.
- Uphold company values of integrity and accountability by adhering to transportation laws and regulations.
- Participate in diversity awareness training to enhance understanding and respect for cultural diversity.
- Attend mental health workshops to improve awareness and response to mental health challenges within the workplace.
- Show resilience in adapting to changing delivery schedules and overcoming logistical challenges.
Field Technician
Wirecomm Systems Inc.
Concord
04.2019 - 08.2020
- Install and maintain telecommunications equipment, ensuring optimal functionality and customer satisfaction.
- Provide technical support to clients, demonstrating patience and effective communication to resolve issues.
- Conduct site surveys and assessments, delivering accurate reports and recommendations to improve service delivery.
- Promote diversity awareness by accommodating different customer needs and preferences.
- Uphold professional conduct by maintaining a neat appearance and adhering to company safety protocols.
- Demonstrate leadership in coordinating with team members to complete installations efficiently and on schedule.
- Treat all clients with respect and fairness, regardless of technical proficiency or background.
- Attend professional development courses on de-escalation techniques and conflict resolution.
- Accountable for equipment inventory management and ensuring compliance with company policies.
- Implement actions reflecting company core values in daily interactions and service delivery.
Logistic Coordinator
Kuehne Nagel
Brampton
04.2018 - 03.2019
- Coordinate shipping and receiving operations, ensuring accuracy and efficiency in inventory management.
- Communicate effectively with suppliers and customers to resolve issues and ensure timely deliveries.
- Lead by example in demonstrating inclusivity and respect for diverse cultural backgrounds.
- Uphold professional conduct by maintaining confidentiality and integrity in all transactions.
- Provide excellent customer service by addressing client inquiries and concerns promptly and courteously.
- Participate in diversity training sessions to promote an inclusive workplace environment.
- Handle difficult customers with patience and empathy, employing de-escalation strategies when necessary.
- Act with accountability in overseeing shipment tracking and resolving discrepancies.
- Attend mental health awareness seminars to enhance understanding and support for colleagues.
- Support company core values by fostering teamwork and collaboration among logistics team members.
Education
IT (Computer Programming) -
St. Lawrence College
04.2018
Skills
- Motivated
- Energetic
- Punctual
- Ability to work well independently and in a team environment
- Experience as a Customer Service
- Steady and reliable worker
- Excellent communication and interpersonal skills
- High integrity, sincerity and commitment to goals
- Detail oriented
- Excellent troubleshooting, analytical and problem-solving skills
- Organization and communication skills
- Quick learner to acquire new skills and methods
- Always conscious of company's profitability and bottom-line
- Ability to identify, verify and resolved issue as they arise
- Fluent in English, Punjabi and Hindi (written & verbal)
- Completes performance and evaluation of staff on a yearly basis
- Continuously meet deadline targets while focusing on quality
- Good knowledge of Word, MS Excel, Microsoft Office, Access and Outlook
Certification
- OACP (Police Constable) Inclusive Hearing and Vision
- Firearms License PAL (Restricted and Non-Restricted).
Timeline
Fast Card Truck Operator
RIG Logistics Inc.
12.2023 - 05.2024
Truck Operator
Canada Cartage
09.2020 - 12.2023
Field Technician
Wirecomm Systems Inc.
04.2019 - 08.2020
Logistic Coordinator
Kuehne Nagel
04.2018 - 03.2019
IT (Computer Programming) -
St. Lawrence College
- OACP (Police Constable) Inclusive Hearing and Vision
- Firearms License PAL (Restricted and Non-Restricted).
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