Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Rahul Kumar

London

Summary

Dedicated and customer-focused restaurant crew member with over 3 years of experience in fast-paced food service environments. Proven ability to provide excellent customer service, handle cash transactions, and ensure high food safety standards. Skilled in food preparation, team collaboration, and multitasking, with a strong commitment to creating positive dining experiences. Adept at training new staff, resolving customer issues efficiently, and maintaining a clean and organized work environment. Fluent in both English and Hindi, with certifications in Food Safety and Food Handling. Looking to leverage my expertise in a dynamic restaurant setting to contribute to a team’s success and deliver exceptional service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier | Team Member

Burger King
09.2023 - 08.2024
  • Processed customer orders quickly and accurately using POS systems
  • Handled cash, debit, and credit transactions with attention to detail
  • Provided friendly customer service and resolved issues efficiently
  • Maintained a clean counter and ensured correct order packaging
  • Supported the store manager in maintaining inventory levels and helped with stock rotation
  • Ensured compliance with food safety standards and proper hygiene protocols

Crew Member

Royal Indian Treats
09.2024 - 01.2024
  • Assisted with food preparation, including prepping ingredients, assembling dishes, and ensuring food safety standards
  • Addressed customer inquiries, concerns, and complaints promptly to ensure a positive dining experience
  • Handled cash transactions, processed credit card payments, and provided customers with accurate change
  • Worked collaboratively with kitchen staff, servers, and other crew members to ensure smooth restaurant
  • Handled and resolved customer complaints or issues with professionalism, ensuring a positive customer experience
  • Participated in store promotional events and upselling activities to drive sales and customer engagement

Crew Member

McDonalds
12.2021 - 08.2023
  • Provided attentive service throughout the dining experience, anticipating, and fulfilling guest needs
  • Assisted in training new crew members and supported team members during busy shifts
  • Took and accurately entered food and beverage orders into POS system
  • Communicated effectively with kitchen staff to ensure prompt and accurate delivery of orders
  • Trained new team members on food preparation, safety procedures, and customer service expectations
  • Assisted in opening and closing the restaurant, including cash reconciliation and preparing the store for the next day

Education

Advance Communication For Professionals - Diploma

Fanshawe College
London, ON

Skills

  • Customer service
  • Customer assistance
  • Customer relations
  • Order taking
  • Cash handling expertise
  • Food preparation
  • Crew leadership
  • Knife skills
  • Cooking techniques
  • Cleaning and sanitizing
  • Team collaboration

Languages

English
Full Professional

Certification

Food Safety

Food Handler

Timeline

Crew Member

Royal Indian Treats
09.2024 - 01.2024

Cashier | Team Member

Burger King
09.2023 - 08.2024

Crew Member

McDonalds
12.2021 - 08.2023

Advance Communication For Professionals - Diploma

Fanshawe College

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Rahul Kumar