Marianne Nicole Villafuerte
Halifax,NS
Summary
Dedicated and motivated professional with a strong track record of success, returning to the workforce after a period of full-time motherhood. Confident in ability to tackle any challenge and achieve positive outcomes. Known for working quickly and efficiently, driven by a genuine passion for the work. Highly motivated and skilled in time management, with a swift learning ability and strong analytical skills.
Overview
7
7
years of professional experience
Work History
Team Member/Cashier/Kitchen Staff Member
McDonald's
01.2020 - 01.2021
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Local Store Marketing & Crew Trainer
ECVLS Foods (Mcdonald's Franchise Store)
01.2014 - 01.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Managed customer interactions for party bookings, business meetings, and various celebrations.
- Ensured that all co-workers were well-prepared to represent and promote the new products to clients and customers.
- Conducted briefing sessions for co-workers on new product launches.
- Suggested innovative strategies to management for increasing sales, such as implementing table service.
Education
Bachelor of Science - Business Administration
EARIST Manila
Philippines10-2021
Skills
- Customer service
- Client Relations Expertise
- Situation Assessment
- Effective Time Management
- Effective Communication Skills
- Desire for Continuous Improvement
- Digital Graphic Creation
- Administrative Software
- Adaptable Administrative Skills
- Efficient Time Adherence
- Enthusiasm for Skill Development
- Teamwork and collaboration
Timeline
Team Member/Cashier/Kitchen Staff Member
McDonald's
01.2020 - 01.2021
Local Store Marketing & Crew Trainer
ECVLS Foods (Mcdonald's Franchise Store)
01.2014 - 01.2020
Bachelor of Science - Business Administration
EARIST Manila
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