Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Rahul Kacha

Hamilton,Canada

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Store Associate

Dollarama
Hamilton, Ontario
03.2024 - 08.2024
  • Assisted customers with product selection, pricing and availability.
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Organized store displays to ensure maximum visibility of products.
  • Assisted with loading and unloading deliveries from vendors.
  • Operated scanning equipment for price checks and stock replenishment.

Cashier

DMart
Rajkot, Gujarat(India)
06.2023 - 10.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Education

Postgraduate Certificate in Project Management -

Mohawk College
Hamilton
05.2025

Postgraduate Certificate in Backend and Blockchain Development -

York University
Toronto, ON
09.2024

Bachelors in Computer Engineering -

Gujarat Technological University
Rajkot, IN
05.2023

Skills

  • Return processing
  • Product display
  • Payment Processing
  • Customer Service
  • Upselling and Cross Selling
  • Team Collaboration

Languages

English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Full Professional

Certification

  • 8 bands overall in IELTS academic

References

  • Aditya Jotaniya: +1 (548) 328-4999
  • Dax Pandya: +1 (905) 921-2762

Timeline

Store Associate

Dollarama
03.2024 - 08.2024

Cashier

DMart
06.2023 - 10.2023

Postgraduate Certificate in Project Management -

Mohawk College

Postgraduate Certificate in Backend and Blockchain Development -

York University

Bachelors in Computer Engineering -

Gujarat Technological University

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Rahul Kacha