Rahul Ahir

•Overseeing the daily operation of the store, including the volunteers and staff for the evening and weekend shifts. Manage and handle the procedures for opening and/or closing.

•Enhancing customer service by attending to their needs and answering questions.

•Authorize returns of merchandise when necessary. •Responsible for the staff on shift during that shift.

•Provide support for staff or volunteers working the shift. •Ensuring visual appearance of the store is enhanced and maintained.

•Performing day end duties such as till closing and balancing and securing of the premises.

• Monitoring escalating or potentially violent behavior Identifying security risks.
• Responding to medical emergencies that occur in common areas and alerting relevant professionals. Screening visitors for potential threats to the health and safety of people within the hospital.
• Providing customer service to hospital visitors. Writing detailed reports following incidents.
• De-escalating potentially dangerous or violent situations.
• Patrolling corridors and maintaining order within the premises.
• Offering a sense of security to patients, team members, and visitors.

• Supervise and co-ordinate sales staff and cashiers.
• Assign sales workers to duties and prepare work schedules.
• Authorize payments by cheques and the return of merchandise Sell merchandise to customers.
• Resolve problems that arise, such as customer complaints.
• Maintain specified inventory and order merchandise.
• Prepare reports regarding sales volumes, merchandising and personnel matters.
• Hire and train or arrange for the training of new sales staff.

• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Contacted previous guests and potential visitors via email with information on events to build clientele base.
• Used Microsoft Word and other software tools to create documents and other communications.
• Worked closely with Building Managers to maintain optimum levels of communication to effectively and efficiently complete projects.