Komalpreet Kaur
Truro Heights
Summary
Experienced with leading retail sales teams to achieve operational efficiency and customer satisfaction. Utilizes strong leadership and communication skills to motivate staff and improve store performance. Track record of implementing effective sales strategies and fostering team-oriented work environment.
Overview
3
3
years of professional experience
Work History
Retail Sales Supervisor
Premium Appliance Sales and Service
01.2024 - 01.2025
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Greeted customers and helped with product questions, selections, and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
Retail Sales Associate
Home Depot
01.2023 - 02.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Key Holder
Children Place
05.2023 - 12.2023
- Ensured accuracy in daily cash handling procedures, preventing discrepancies and losses.
- Resolved customer complaints to enhance satisfaction and foster loyalty.
- Oversaw store operations, including cash drawer counts and equipment management.
- Maintained cleanliness of store by sweeping, mopping, and wiping windows after closing.
- Boosted store sales through effective merchandise displays and strategic product placements.
- Established strong relationships with customers and vendors to build trust and rapport.
- Resolved customer complaints with empathy and efficiency, turning potential negative experiences into positive ones.
- Coordinated with management to implement promotional strategies, driving foot traffic and sales.
Customer Service Representative
Candian Tire
04.2022 - 11.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Identified and resolved discrepancies and errors in customer accounts.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
Education
High School Diploma -
Code Core College
New Westminster, BC04-2024
Skills
- Order management
- Relationship building and management
- Goals and performance
- Customer relationship building
- Staff training and development
- Employee scheduling
- Operations
- Store operations
- Customer service management
- Store organization
- Employee motivation
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Retail Sales Supervisor
Premium Appliance Sales and Service
01.2024 - 01.2025
Key Holder
Children Place
05.2023 - 12.2023
Retail Sales Associate
Home Depot
01.2023 - 02.2024
Customer Service Representative
Candian Tire
04.2022 - 11.2022
High School Diploma -
Code Core College
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