Rahman Rafsan ANTOR
Winnipeg,MB
Summary
Proven team player with a strong work ethic, demonstrated at Chachi's Sandwich, where I enhanced customer satisfaction and managed high-volume transactions with accuracy. Skilled in cash handling and effective communication, I effectively resolved customer issues, contributing to a positive work environment and maintaining high cleanliness standards. Dependable guest associate with strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Counter Server
Chachi's Sandwich (outlet Mall)
12.2022 - 07.2024
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed multiple tasks in high-volume environment.
- Monitored supply levels and communicated restocking needs to management in a timely manner.
- Managed cash register transactions, maintaining accuracy and security at all times.
- Collaborated with team members to maintain cleanliness and organization of the dining area.
- Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
- Rotated food items and discarded expired items to keep food inventory fresh.
Bookstore Sales Associate
Follett Bookstore
08.2022 - 11.2022
- Handled returns and exchanges efficiently, maintaining positive customer relationships even during challenging situations.
- Processed special orders for customers seeking hard-to-find titles or editions, resulting in increased overall sales.
- Balanced cash registers at the beginning and end of each shift, ensuring accuracy in financial transactions throughout the day.
- Assisted in training new employees on store policies, procedures, and customer service expectations, ensuring a consistent level of professionalism among all team members.
Education
Bachelor of Arts - Criminology
University of Manitoba
Winnipeg, MB04.2026
Skills
- Team Player
- Effective Communication
- Excellent work ethic
- Cleaning and sanitization
- Food Preparation
- Customer Service
- Safe Food Handling
- Cash Handling
- Cleanliness standards
- Counter cleaning and sanitation
- Greeting customers
- Accuracy and efficiency
Languages
English
Native or Bilingual
Timeline
Counter Server
Chachi's Sandwich (outlet Mall)
12.2022 - 07.2024
Bookstore Sales Associate
Follett Bookstore
08.2022 - 11.2022
Bachelor of Arts - Criminology
University of Manitoba
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