Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Rahma Abdulle

Edmonton,AB

Summary

Dynamic administrative professional with experience at the Canadian Mental Health Association, excelling in file organization and scheduling. Proven ability to enhance productivity through streamlined processes and effective communication. Skilled in Microsoft Excel and committed to maintaining confidentiality while supporting sensitive operations. Strong team collaborator with a focus on achieving organizational goals.

Overview

4
4
years of professional experience

Work History

• Administrative Support Assistant (Remote)

Canadian Mental Health Association
06.2023 - 04.2024

- Provided administrative support to mental health programs by organizing digital files and preparing meeting summaries.
- Managed scheduling and internal communications using Gmail, Google Calendar, and Zoom.
- Updated internal systems and supported monthly reporting using Microsoft Excel.
- Maintained confidentiality while handling sensitive case documentation and intake forms

  • Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
  • Created organized systems for ordering office supplies regularly, reducing downtime due to lack of necessary materials.

Administrative Assistant

Athabasca University
03.2020 - 01.2023

- Supported intake operations through data entry, student file maintenance, and email response tracking.
- Scheduled advisor appointments and compiled monthly reports for leadership.
- Managed Google Sheets for inquiry tracking and collaborated with academic staff on scheduling.
- Developed strong communication skills through daily remote coordination with students and faculty.

Education

Project Management

Northern Alberta Institute of Technology
Edmonton, AB
04-2027

Skills

  • End user support
  • Verbal communication
  • File organization
  • Reception duties
  • Scheduling appointments
  • Records management
  • Scheduling and calendar management
  • Customer service
  • Critical thinking
  • Computer skills
  • Team collaboration

Timeline

• Administrative Support Assistant (Remote)

Canadian Mental Health Association
06.2023 - 04.2024

Administrative Assistant

Athabasca University
03.2020 - 01.2023

Project Management

Northern Alberta Institute of Technology
Rahma Abdulle