Dynamic administrative professional with experience at the Canadian Mental Health Association, excelling in file organization and scheduling. Proven ability to enhance productivity through streamlined processes and effective communication. Skilled in Microsoft Excel and committed to maintaining confidentiality while supporting sensitive operations. Strong team collaborator with a focus on achieving organizational goals.
- Provided administrative support to mental health programs by organizing digital files and preparing meeting summaries.
- Managed scheduling and internal communications using Gmail, Google Calendar, and Zoom.
- Updated internal systems and supported monthly reporting using Microsoft Excel.
- Maintained confidentiality while handling sensitive case documentation and intake forms
- Supported intake operations through data entry, student file maintenance, and email response tracking.
- Scheduled advisor appointments and compiled monthly reports for leadership.
- Managed Google Sheets for inquiry tracking and collaborated with academic staff on scheduling.
- Developed strong communication skills through daily remote coordination with students and faculty.