Rahma Abdela
Calgary,Alberta
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Associate
Winners TJX
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Al-Harameen
06.2022 - 02.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Receptionist
Oasis Professional Clinic
02.2021 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
Waitress/Cashier Assistant
Pizza Grande Restaurant
06.2018 - 09.2021
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases
- Trained new cashier team members in customer service and money-handling processes.
- Took orders from customers, serviced six tables at a time, and recommended different options we had.
Education
Bachelor of Science - Computer Science
University of Calgary
Calgary, AB04.2026
High School Diploma -
Calgary Islamic School, Akram Jomaa Campus
Calgary, AB06.2022
Skills
- Sales Training
- Time Management
- Excellent Written and Verbal Communication
- Customer Service
- Flexible Hours
- Critical Thinking
- Multitasking and Organization
- Extensive Sales Trends Knowledge
- Adaptability and Flexibility
- Operate Cash Register
Languages
English
Native or Bilingual
Amharic
Native or Bilingual
Arabic
Limited Working
Timeline
Sales Associate
Winners TJX
02.2023 - Current
Sales Associate
Al-Harameen
06.2022 - 02.2023
Receptionist
Oasis Professional Clinic
02.2021 - 09.2021
Waitress/Cashier Assistant
Pizza Grande Restaurant
06.2018 - 09.2021
Bachelor of Science - Computer Science
University of Calgary
High School Diploma -
Calgary Islamic School, Akram Jomaa Campus
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