Rahil Panchal
Greater Sudbury,ON
Summary
Dynamic customer service professional with a proven track record at Arby’s, excelling in problem-solving and team collaboration. Skilled in cash handling and point-of-sale management, I effectively trained new employees and enhanced service efficiency, consistently delivering exceptional customer experiences even in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Arby’s
Greater Sudbury, Ontario
08.2023 - Current
- Processed orders accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of dining area and kitchen space.
- Collaborated with team members to ensure smooth service during peak hours.
- Educated customers about promotional items and upselling opportunities.
- Trained new employees on customer service protocols and restaurant procedures.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Barista
Nourish cafe
Greater Sudbury, Ontario
07.2024 - 06.2025
- Crafted high-quality coffee beverages tailored to customer preferences.
- Maintained a clean, organized workspace during all service hours.
- Contributed innovative ideas to enhance team performance and efficiency.
- Prioritized tasks effectively to achieve service goals promptly.
Education
High School Diploma -
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON07-2026
Skills
- Customer service excellence
- Team collaboration
- Employee training and development
- Cash handling expertise
- Point-of-sale management
- Problem solving skills
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
French
Elementary
Availability
- FULL TIME AVAILABILITY
Timeline
Barista
Nourish cafe
07.2024 - 06.2025
Customer Service Representative
Arby’s
08.2023 - Current
High School Diploma -
Cambrian College of Applied Arts And Technology
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