Summary
Work History
Education
Skills
Languages
Timeline
Generic

Raghav Sharma

Mississauga,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Material Handler

Canadian Tire
  • Managing inventory and facilitated efficient order picking, ensuring accurate stock levels and timely fulfillment of customer orders
  • Operated material handling equipment, including forklifts and pallet jacks, in compliance with safety standards
  • Conducted quality control inspections to uphold product integrity and contributed to a collaborative team environment
  • Recorded and updated inventory data with precision, demonstrating a commitment to organizational efficiency and effectiveness.

Forklift Operator

Alero Worldwide
  • Proficiently operating forklifts to facilitate the movement and placement of goods within the warehouse
  • Conducted regular equipment inspections, ensuring proper functioning and adherence to safety protocols
  • Collaborated with team members to optimize workflow and enhance overall efficiency in material handling
  • Additionally, contributed to inventory management by accurately recording and updating product information.

Customer Service Representative

Sai Vision Optical Store
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Secondary school education with Commerce -

Madhav Vidya Niketan Sr. Sec. School
India

Diploma in Business General -

Pures College of Technology
Toronto, ON
09.2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Customer Relations

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Material Handler

Canadian Tire

Forklift Operator

Alero Worldwide

Customer Service Representative

Sai Vision Optical Store

Secondary school education with Commerce -

Madhav Vidya Niketan Sr. Sec. School

Diploma in Business General -

Pures College of Technology

Similar Profiles

CREATE PROFILE
Raghav Sharma