RAFOAT KAMALOVA
San Diego
Summary
Dedicated professional with a proactive approach and quick learning ability. Demonstrates strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
18
18
years of professional experience
Work History
Substitute Office Clerk
Cajon Valley School District
El Cajon
09.2025 - Current
- Managed inquiries and provided accurate information to callers, ensuring professional communication.
- Updated student databases, maintaining data integrity and accuracy.
- Collaborated with departments to ensure seamless operations across business areas.
- Enhanced office workflow processes through team collaboration and input.
- Delivered comprehensive administrative support through document preparation and filing.
- Answered phone calls professionally, transferring calls as necessary.
- Maintained composure in stressful situations while providing exceptional customer service.
- Utilized word processing software and email for efficient clerical tasks.
Substitute Library Clerk
La Mesa Spring Valley School District
San Diego
04.2024 - Current
- Assisted patrons in locating library materials and information resources.
- Organized library collections to enhance access and usability.
- Processed new arrivals and cataloged items using library management software.
- Managed circulation desk operations, including checking in and out materials.
- Coordinated programs, such as story times and book clubs, for children.
- Maintained displays and prepared promotional materials for library events.
- Provided technical support for patrons utilizing library computers and online resources.
- Identified and removed worn or outdated books and media from collections.
substitute Clerical Associate
La Mesa Spring Valley School District
San Diego
11.2023 - Current
- Managed incoming correspondence and maintained accurate filing systems for efficient organization.
- Communicated with parents and school staff to address inquiries and provide timely assistance.
- Handled administrative tasks while ensuring confidentiality of sensitive information.
- Scanned documents into digital format to enhance storage capabilities.
- Performed receptionist duties, including greeting visitors and answering calls promptly.
- Directed parents and guests to appropriate departments, rooms, and staff members.
- Responded to visitor inquiries via phone and email, ensuring effective communication.
Translation, clerical job
Volunteer Work
International
01.2020 - Current
- Collaborated with diverse teams to resolve product and service-related issues efficiently.
- Organized tasks effectively to meet service goals and deadlines consistently.
- Offered guidance and support, fostering a cohesive work environment.
- Worked diligently with coworkers to address goals and enhance team dynamics.
Accounting Clerk
Action Window And Door
San Diego
03.2024 - 12.2024
- Maintained accurate financial records through accounting software utilization.
- Processed invoices, payments, and statements to ensure timely transactions.
- Supported audits by organizing necessary documentation for review.
- Reconciled bank statements with internal financial data on a regular basis.
Teaching English and Turkish with Adults & Children
Self Employment Specialists
Antalya
01.2018 - 01.2023
- Facilitated development of conversational language, enhancing confidence and fluency in learners.
- Reviewed grammar and introduced new vocabulary to strengthen language skills.
- Assigned homework to reinforce learning objectives and assess progress.
- Corrected pronunciation errors and provided strategies for accent reduction.
Teacher Development Instructor
Dr Harry Cotton's Method
Antalya
12.2017 - 11.2018
- Conducting workshop to help teachers improve their teaching methods
- Teaching teachers to use practical methodology to increase learning ability in students
- Helping teachers to improve their self-confidence when teaching
- Working with groups of 15-40 teachers from all around the world
Volunteer in the Field of Family Institution
Volunteer Work
Saint Petersburg, Novosibirsk, Kaliningrad
01.2008 - 01.2016
- Assisted women in addressing family issues including violence, verbal abuse, and childrearing.
- Collaborated with volunteers to foster a supportive work environment.
- Provided support and resources to community members facing challenges.
Russian, Tajik Legal Translator
Volunteer Work
Saint-Petersburg
01.2008 - 01.2010
- Translated family law issues, including divorce and child custody matters.
- Researched legal terminology to ensure accuracy in translations.
- Proofread and edited final documents for clarity and precision.
Education
TESOL - Advance Certificate in T.E.S.O.L., Communicative Approach, Conversation, Word Frequency Approach
INTERNATIONAL OPEN ACADEMY
USA01.2019
DIPLOMA - Accountant
Dushanbe Financial&Economic College
Dushanbe01.2000
Current Student - Behavioral Sciences
Grossmont Community College
El Cajon, CASkills
- Document management and Microsoft Office
- Library software proficiency
- Customer service excellence
- Time management skills
- Effective communication abilities
- Team collaboration strategies
- Attention to detail
Languages
- English
- Russian
- Turkish
Languages
English
Professional
Russian
Native/ Bilingual
Farsi
Limited
Turkish
Professional
Timeline
Substitute Office Clerk
Cajon Valley School District
09.2025 - Current
Substitute Library Clerk
La Mesa Spring Valley School District
04.2024 - Current
Accounting Clerk
Action Window And Door
03.2024 - 12.2024
substitute Clerical Associate
La Mesa Spring Valley School District
11.2023 - Current
Translation, clerical job
Volunteer Work
01.2020 - Current
Teaching English and Turkish with Adults & Children
Self Employment Specialists
01.2018 - 01.2023
Teacher Development Instructor
Dr Harry Cotton's Method
12.2017 - 11.2018
Volunteer in the Field of Family Institution
Volunteer Work
01.2008 - 01.2016
Russian, Tajik Legal Translator
Volunteer Work
01.2008 - 01.2010
TESOL - Advance Certificate in T.E.S.O.L., Communicative Approach, Conversation, Word Frequency Approach
INTERNATIONAL OPEN ACADEMY
DIPLOMA - Accountant
Dushanbe Financial&Economic College
Current Student - Behavioral Sciences
Grossmont Community College