JENNIFER MAXINE GARCIA
Rancho Cucamonga
Summary
Self-independent, highly motivated, reliable, hardworking, quickly to adapt, organized, works well in teams as well as individually. My future goal is to seek a new challenging career within a School District Office.
Efficient Office Support with solid background in office administration, ensuring smooth daily operations. Proven track record of managing data entry, filing, and communication tasks with precision. Demonstrated skills in multitasking and maintaining confidentiality in fast-paced environment.
Overview
27
27
years of professional experience
Work History
Substitute Office Clerk
Pomona Unified School District
Pomona, CA
01.2026 - Current
- Perform a variety of technical clerical functions in support of an assigned supervisor
- Receives and screens phone calls and visitors information and directs inquires and visitors to the proper person or office.
- Meet schedules and time lines.
- Pull attendance list and summons for students
- Make telephone calls as directed
- Processed and organized incoming correspondence for efficient distribution.
- Managed daily office operations, ensuring efficient workflow and adherence to school policies.
- Maintained accurate student records using district database systems.
- Assisted in scheduling and coordinating meetings for administrative staff.
- Supported faculty by preparing materials for classroom activities and events.
- Implemented filing system improvements that streamlined document retrieval and enhanced organization within the office.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Credential Analyst II
College of Education and Integrated Studies
Pomona, CA
01.2010 - 06.2025
- Develop and maintain knowledge of all relevant credential requirements and policies by the University Department of Education, CSU system and California Commission on Teacher Credentialing.
- Review and evaluate candidates applying to enter the program including GPA, subject matter competence requirements, equivalent prerequisite courses, program documents.
- Update files and track grades and evaluations for each grading period, communicate with coordinator as issues arise.
- Process, evaluate and submit students for Clinical Practice.
- Review applications for credentials, check for completion of all State, CSU, and University requirements. Responsible for final campus review before recommending candidates through the CTC online for recommendation and issuance of credential.
- Provide verification of program completion to all inquiring school districts, county offices, and the CTC. Evaluate and advise teachers trained outside of California requesting Cal Poly Pomona program information.
- Work closely with a variety of Single Subject advisers to gather required documents and information to process subject matter competency evaluations. Communicate final evaluation process with students with preparation of official documentation verifying subject matter competency. Train and maintain communication subject matter advisors, credential analyst, coordinator regarding changes of California Commission on Teaching Credentialing.
Program Admissions Specialist
College of Education and Integrated Studies
Pomona, CA
01.2008 - 01.2010
- Responsible for the process and oversees all aspects of Basic Credential Application Program for Single, Multiple, Education Specialist and Administrative Service Credentials.
- Evaluate and prepare students application for review by faculty committee. Notified students of admission requirements and conditions to their acceptance to the program. Prepares and submits request for subject matter competency to faculty advisors and request for equivalency or prerequisite courses.
- Assist with information for clinical practice and internship applications within the Student Service Center
- Provide information and changes of program to staff. Assist in editing reports assigned by department, campus, Chancellor’s Office, CTC. Generate reports to maintain current records of all credential applications.
Admissions Analyst
Admissions and Outreach
Pomona, CA
01.1999 - 01.2008
- Responsible for processing application and supporting documents to determine admission eligibility. Determine California residency, inform student in person, by telephone, mail and electronic methods about application status
- Determine admission by evaluation transcripts for First time freshmen, lower division transfers, upper division transfers and graduate students.
- Process and review applications for Young Scholars, Early Admis, Employees, Cross-enrollment, redirects and transitory students
- Advise prospective and students in high school and community college about admission requirements.
Administrative Support Assistant
Admissions and Outreach
Pomona, CA
01.1999 - 01.1999
- Provided clerical support to the Front end of the admission process. Perform data entry, various duties related to all forms of incoming mail and provide receptionist support
- Responsible for oping, date stamp and separate in coming CSU Pomona applications for Admission by term.
- Date stamp, alphabetize, label with identification number transcripts and miscellaneous supporting documents.
- Responsible to provide student centered service to each person who visits and telephones Admissions information counter. Distribute photo I.D cards to enrolled students, faculty and staff.
Education
CSU San Bernardino
01-2004
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Mt. San Antonio College
01-1996
High School Diploma - undefined
Pomona Catholic Girls School
Pomona, CA05-1993
Skills
- Peoplesoft
- Word
- SLATE
- OnBase
- OneDrive
- Zoom
- Teams
- CC4
- Q/Zangle
- VPN
- Microsoft
- Excel
- Maintaining records
- Data entry
- Verbal communication
- Filing systems
Timeline
Substitute Office Clerk
Pomona Unified School District
01.2026 - Current
Credential Analyst II
College of Education and Integrated Studies
01.2010 - 06.2025
Program Admissions Specialist
College of Education and Integrated Studies
01.2008 - 01.2010
Admissions Analyst
Admissions and Outreach
01.1999 - 01.2008
Administrative Support Assistant
Admissions and Outreach
01.1999 - 01.1999
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Mt. San Antonio College
High School Diploma - undefined
Pomona Catholic Girls School
CSU San Bernardino