Raelyn Valdivia
Corona
Summary
Operations-focused professional with extensive experience supervising teams, supporting management, and ensuring compliance across retail, clinical, and event environments. Skilled in leadership, customer service, policy enforcement, and operational oversight.
Detail-focused professional prepared for role, with substantial experience in coordinating donation efforts and enhancing donor engagement. Proven ability to collaborate with teams and drive results, adapting to changing needs seamlessly. Skilled in donor outreach and communication, valued for reliability and commitment to excellence.
Overview
12
12
years of professional experience
Work History
Blood Donation Specialist / Donor Coordinator
Biolife Plasma
08.2022 - Current
- Supervised donor interactions, ensuring a safe and positive experience.
- Oversaw registration, screenings, and phlebotomy, following strict safety and compliance protocols.
- Maintained accurate donor records and processed data to support operations and regulatory standards.
- Collaborated with management to improve processes and maintain a productive, team-oriented environment.
Clinical Operations & Compliance Coordinator
Altascience Research Center
10.2020 - 08.2022
- Ensured team compliance with HIPAA, OSHA, GCP, GDP, and SOPs.
- Coordinated front-office operations, study procedures, and participant flow.
- Maintained accurate data entry, verification, and quality control.
Event Compliance & Safety Supervisor
Santos & Santos
03.2020 - 10.2020
- Supervised staff and vendors during events, ensuring compliance with company policies and regulations.
- Assisted managers with scheduling, coordination, and daily operational oversight.
- Trained staff on updated procedures and compliance requirements.
- Resolved guest concerns and staff issues, maintaining a safe and welcoming environment.
- (COVID-19 Oversight Administrator)
Sales Associate
Walmart
04.2013 - 04.2019
- Delivered excellent customer service and resolved customer concerns professionally.
- Operated cash registers, ensured compliance with store policies, and supported inventory management.
- Trained new associates, maintained merchandise organization, and assisted with operational oversight.
- Frequently entrusted with leadership responsibilities, demonstrating reliability and team guidance.
Education
Phlebotomy - Health Care
U.S Colleges
Riverside, CA06-2019
Skills
- Staff Supervision & Training
- Policy & Regulatory Compliance (HIPAA, OSHA, GCP, SOPs)
- Customer Service & Conflict Resolution
- Scheduling & Operational Support
- Cash Handling & Inventory Management
- Data Accuracy & Record Keeping
- Team Communication & Leadership
Timeline
Blood Donation Specialist / Donor Coordinator
Biolife Plasma
08.2022 - Current
Clinical Operations & Compliance Coordinator
Altascience Research Center
10.2020 - 08.2022
Event Compliance & Safety Supervisor
Santos & Santos
03.2020 - 10.2020
Sales Associate
Walmart
04.2013 - 04.2019
Phlebotomy - Health Care
U.S Colleges
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