Lakhwinder Chalotra
Brampton,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Reliable Machinist skilled at reading and following machine schematics and standard operating procedures. Meticulous and systematic with excellent critical thinking and problem-solving abilities. Accomplished in manufacturing and repairing precision parts and instruments.
Overview
3
3
years of professional experience
Work History
CNC Machinist
A's precision machining limited
03.2021 - 09.2023
- Set up, adjusted or operated basic or specialized machine tools to support precision machining operations.
- Set-up and operated lathes, mills and grinders to cut raw materials.
- Changed out aging tools, fixtures and offsets.
- Troubleshot machinery and programming issues to exceed production goals.
- Monitored and adjusted processes or equipment to improve quality and productivity.
- Fabricated various parts using multiple machines at once.
- Loaded and unloaded machines to prevent expensive equipment issues.
Customer Service Representative
Kfc
07.2021 - 03.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Consulted with customers to resolve service and billing issues.
- Educated customers on special pricing opportunities and company offerings.
- Improved customer service wait times to mitigate complaints.
Education
Some College (No Degree) - Human Resource Management
St. Clair College of Applied Arts And Technology
Windsor, ONSome College (No Degree) - Event Management
St. Clair College of Applied Arts And Technology
Windsor, ONBachelor of Science - Electronic And Communication Engineering
Beant College of Engineering And Technology
IndiaSkills
- Machine Calibration
- Parts Fabrication
- Schematics Reading
- Flexible and Adaptable
- Verbal and Written Communication
- CNC Machine Operation
- Team Collaboration
- Equipment Set up
Timeline
Customer Service Representative
Kfc
07.2021 - 03.2022
CNC Machinist
A's precision machining limited
03.2021 - 09.2023
Some College (No Degree) - Human Resource Management
St. Clair College of Applied Arts And Technology
Some College (No Degree) - Event Management
St. Clair College of Applied Arts And Technology
Bachelor of Science - Electronic And Communication Engineering
Beant College of Engineering And Technology
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