Rachelle Moon

Costco

11.2015 - 12.2016

Enhanced customer satisfaction by providing efficient and friendly service during checkout.
Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
Approached every question or concern with calm and level-headed approach.
Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
Helped customers complete purchases, locate items, and join reward programs.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
Performed cash, card and check transactions to complete customer purchases.
Used POS system to enter orders, process payments and issue receipts.