Rachelle Javier
RMMJ INVESTMENTS INC
Toronto,ON
10
years of professional experience
Results-driven Food Service Supervisor with proven leadership in enhancing team performance and operational efficiency. Expert in staff motivation, time management, and fostering a high-quality customer experience.
Work History
Food Service Supervisor
2 Years 11 Months- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on efficient food preparation techniques and customer service standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
2nd Assistant Manager
10 Months- Assisted in managing daily operations to enhance customer satisfaction and service efficiency.
- Collaborated with senior management to implement strategies that improved overall workflow and productivity.
- Implemented standard operating procedures, contributing to consistent compliance with company policies and regulations.
- Developed staff training materials to improve team performance and operational knowledge.
- Monitored inventory levels, ensuring timely restocking and minimizing waste through efficient management practices.
2nd Assistant Manager
6 Years- Coordinated scheduling for staff shifts, optimizing coverage during peak business hours for improved service delivery.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Improved employee productivity by providing ongoing feedback and performance evaluations, identifying areas for growth and improvement.
- Analyzed sales data to identify trends, enabling informed decision-making for promotional activities.
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
Education
Bachelor of Science - Hotel, And Restaurant Management
Skills
Customer service
Inventory management
Time management
Leadership
Inventory management
Staff motivation
Communication skills
Point of sale systems
Languages
English
Timeline
Food Service Supervisor
RMMJ INVESTMENTS INC
05.2023 - 04.2026Read More
2nd Assistant Manager
LKY FOOD GROUP
06.2022 - 04.2023Read More
2nd Assistant Manager
LOVE KO TO FOODS CORP
05.2016 - 05.2022Read More
University of The Assumption
Bachelor of Science from Hotel, And Restaurant Management
Read More