Summary
Overview
Work History
Education
Skills
Certification
Highlights & Qualifications
Languages
Timeline
Generic

Rachelle Hill

Orleans,Canada

Summary

Trustworthy & dependable retail sales professional with 20 plus years of broad based experience at varying degrees of responsibility. Proficient in both official languages. Uses own initiative when working alone or in a team setting. Adhering to meet deadlines and objectives under pressure. Excellent communications skills, a strong work ethic and determination to succeed. Enjoys continuous learning and using new skills to overcome obstacles in the retail field. Eager to meet new challenges in the retail management field.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Manager

Pet Value

Manager on Duty

Dymon Storage
09.2020 - Current
  • As a Manager on duty at Dymon Storage, I oversee daily operations of the self-storage facility, managing staff, ensuring site security and cleanliness, and delivering excellent customer service. Handle unit rentals, payments, and customer issues while maintaining accurate records through facility management software. Support sales goals, enforce company policies, and ensure smooth shift transitions through effective communication and reporting.

Sales Representative

Mattress Mart
07.2018 - 03.2020
  • Utilizing product knowledge, open ended questions, & outstanding customer service, I helped customers choose a mattress that would suit their sleep needs within their budget.

Brand Ambassador

PC Financial
11.2017 - 05.2018
  • This was a contract position through Mosaic Sales Solutions. I assisted customers with the transition from PC Financial Banking to Simplii Financial banking, by answering questions & transferring PC points from debit card over to PC plus card. Also assisted with the transition from PC Plus points to PC Optimum m points when merge occurred with Shoppers Drug Mart.

Esthetician

mahogany spa
05.2017 - 09.2017

Hairstylist/Esthetician

Strands and Il Paradiso Spa
04.2015 - 05.2017

Insurance Advisor

Combined Insurance
01.2013 - 01.2013

Corporate Store Manager

Mac's Convenience
01.2008 - 01.2013

Sales representative

Capital Dodge, Chrysler, Jeep
04.2007 - 10.2007

Front Store Supervisor

Shopper's Drug Mart
01.2007 - 04.2007

Store Manager

Movie Gallery
01.2006 - 01.2007

CSR
01.2004 - 01.2006

Education

AEC / DEP or Skilled Trade Certificate - Hairstylist

Versailles Academy of Hair Design & Esthetics
Ottawa, ON
01.2015

Skills

  • Customer Service
  • Customer Support
  • Bilingual
  • Customer Care
  • CSR
  • Management

Certification

Versailles academy of make - Ottawa, ON1998

Highlights & Qualifications

  • Human resources including hiring, payroll and training
  • Ability to oversee daily operations concurrently at multiple business locations
  • Schedule employees within Labor board guidelines
  • Promote excellent customer service and resolve customer complaints in a timely, professional manner
  • Organize and maintain all associated files, promotional material and other items needed to perform daily requirements
  • Manage and supervise all store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits
  • Training in handling large cash amounts, security and creating end of day deposits

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Manager on Duty

Dymon Storage
09.2020 - Current

Sales Representative

Mattress Mart
07.2018 - 03.2020

Brand Ambassador

PC Financial
11.2017 - 05.2018

Esthetician

mahogany spa
05.2017 - 09.2017

Hairstylist/Esthetician

Strands and Il Paradiso Spa
04.2015 - 05.2017

Insurance Advisor

Combined Insurance
01.2013 - 01.2013

Corporate Store Manager

Mac's Convenience
01.2008 - 01.2013

Sales representative

Capital Dodge, Chrysler, Jeep
04.2007 - 10.2007

Front Store Supervisor

Shopper's Drug Mart
01.2007 - 04.2007

Store Manager

Movie Gallery
01.2006 - 01.2007

CSR
01.2004 - 01.2006

Manager

Pet Value

AEC / DEP or Skilled Trade Certificate - Hairstylist

Versailles Academy of Hair Design & Esthetics
Rachelle Hill