Rachel Thurman
Prima Salon
Placerville,CA
35
years of professional experience
Dynamic professional with a robust background in customer interactions and service solutions, dedicated to enhancing customer satisfaction and loyalty. Expertise in conflict resolution, communication, and problem-solving drives effective outcomes while fostering positive relationships. A collaborative team player, adaptable to evolving needs, consistently prioritizing results through efficient and empathetic service delivery. Recognized for reliability and a proactive approach in achieving customer and organizational objectives.
Work History
Hairstylist
28 Years 6 Months- Built long-term relationships with clients through exceptional customer service and personalized care
- Managed scheduling, accommodations, and client communications in a fast-paced environment
- Maintained strong organizational skills while multitasking and managing multiple appointments daily
- Created a welcoming atmosphere that encouraged repeat business and client loyalty
- Demonstrated professionalism, reliability, and leadership within the salon environment
Public Relations Assistant
3 Years- Assisted with public relations activities and community outreach efforts
- Supported event coordination and client communications
- Helped maintain positive relationships with clients and the public
- Demonstrated professionalism and strong interpersonal communication skills
- Coordinated logistics for press events, ensuring seamless execution and media coverage.
- Provided administrative support for senior executives, streamlining daily operations and communications.
Manager
6 Years- Supervised daily operations and staff in a high-volume restaurant environment
- Delivered excellent customer service while resolving concerns and ensuring positive guest experiences
- Assisted with scheduling, team coordination, and operational organization
- Developed strong leadership and multitasking skills in a fast-paced setting
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Associate of Arts - Communications
Skills
Customer Service Excellence
Event Planning & Coordination
Scheduling & Organization
Client Relations
Communication Skills
Team Collaboration
Leadership
Motivated
Problem Solving
Public Relations
Highly Organized
Outgoing & Personable
Timeline
Hairstylist
Prima Salon
01.1998 - CurrentRead More
Public Relations Assistant
Chancellor Media
01.1995 - 01.1998Read More
Manager
Leatherby’s Family Creamery
01.1992 - 01.1998Read More
California State University, Sacramento
Associate of Arts from Communications
Read More