Zoey Boismier
Server
Chatham,Canada
Summary
Outstanding Customer Service of 12+ years•Build Customer Relationships•Excellent Client Retention•Detail-Orientated•Customer Service Excellence• Self-Motivated•Reliable•Social•Worthy•
Overview
19
19
years of professional experience
Work History
Hairstylist
Youssef’s Hair Boutique
Windsor, Ontario
01.2019 - 07.2023
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Resolved guest complaints about service or style.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Maintained clean and organized work station, complying with health and safety standards.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Maintained regular client list and successfully handled walk-in customers.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Manager/Pizza Cook
241 Pizza
Leamington, Canada
06.2004 - 09.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Server/Bartender
Crabby Joe’s Tap&Grill
Chatham, Ontario
09.2011 - 07.2016
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times, allergies or small changes to their meal choice.
- Checked guests' identification before serving alcoholic beverages
- Persuasive and experienced I can upsell and provide the best service and keep returning customers to your establishment.
- Followed alcohol awareness procedures preventing intoxication and dealing with intoxicated persons, affectively.
- Memorizing taking orders without paper and pen, and being able to memorize frequent customer preferences building loyalty and good relations
- Responded promptly to guest complaints, or concerns to maintain positive relationship between restaurant management and patrons.
- Supervised & served big parties of 30+ people per table coordinating excellent customer service to multiple dining areas.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Providing exceptional customer service to customers is key. And I'm HUGE on customer service.
Education
Hairstylist
St. Clair College of Applied Arts And Technology
Windsor, None08-2018
High School Diploma -
Cardinal Carter Catholic Secondary School
Leamington, Canada08-2010
Skills
- Outstanding Customer Service
- Advanced Communication Skills
- Build Customer Relationships
- Outstanding Client Retention
- Detail-Orientated
- Stocking and Replenishing
- Credit and Cash Transactions
- Time Management Skills
- Customer Service Excellence
- Self-Motivated
- Cleaning and Sanitizing
Phone - Number
5199039162
Timeline
Hairstylist
Youssef’s Hair Boutique
01.2019 - 07.2023
Server/Bartender
Crabby Joe’s Tap&Grill
09.2011 - 07.2016
Manager/Pizza Cook
241 Pizza
06.2004 - 09.2019
Hairstylist
St. Clair College of Applied Arts And Technology
High School Diploma -
Cardinal Carter Catholic Secondary School
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