Rachel Montejo
Kerman,California
Summary
Passionate about moving up , giving excellence customer satisfaction, learning how to multitask, Being positive with customers and being dedicated with the team i am motivated to learn with a positive attitude.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Equifax
03.2020 - 06.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Central Adult Highschool
Fresno06.2011
Skills
- Customer Service
- Active Listening
- Call center experience
- Data work
Timeline
Customer Service Representative
Equifax
03.2020 - 06.2022
High School Diploma -
Central Adult Highschool
Similar Profiles
GANGA VENKATA SURYA PRAKASH TATAVARTHIGANGA VENKATA SURYA PRAKASH TATAVARTHI
Sr. Network Engineer – Specialist at EquifaxSr. Network Engineer – Specialist at Equifax
Latonya DavisLatonya Davis
Call Center Representative at EquifaxCall Center Representative at Equifax
Sameeth Kumar Goud TallaSameeth Kumar Goud Talla
Desktop Support Specialist at EquifaxDesktop Support Specialist at Equifax
Ravi MeruguRavi Merugu
Technical Product Manager Leader at EquifaxTechnical Product Manager Leader at Equifax
Krystal GarciaKrystal Garcia
Cashier at Krispy KremeCashier at Krispy Kreme