Rachel McKenna
San Francisco
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Yoga Instructor
Hot 8 Yoga
San Francisco
05.2024 - Current
- Created an atmosphere conducive to learning and relaxation through verbal cues and music selection.
- Assisted students with proper alignment in poses, breathing techniques, and modifications as needed.
- Cultivated relationships with local businesses and organizations to increase visibility and enrollment in classes.
Manager on Duty
Rockflowerpaper
Palo Alto
10.2023 - 12.2024
- Promoted products and services offered by the company through various media channels.
- Reviewed daily sales reports to identify areas of improvement.
- Resolved customer complaints in a professional manner.
- Maintained inventory levels by ordering supplies as needed.
- Audited cash registers at the end of each shift for accuracy.
- Developed promotional strategies to increase sales of featured products.
Sales Associate
Hot 8 Yoga
San Jose
08.2023 - 09.2024
- Built and maintained relationships with clients, peers, and upper management to drive team success.
- I was responsible for 1+ sales per shift, which I often exceeded.
- Developed trusting relationships with customers by making personal connections.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Sales Associate
Free People
San Jose
07.2022 - 04.2023
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Upsold additional items based on customer interests and needs.
Education
Bachelor of Science - Commerce - Marketing
Santa Clara University
Santa Clara, CA06-2023
Skills
- Social Media Marketing
- Graphic Design
- Cross-Channel & Multi-Channel Marketing
- Google Ads, SEO, SEM
- A/B Testing, Market Research
- Brand Content & Integrated Marketing Communications
- Tableau (certified), Excel, Canva, Adobe Photoshop, Mailchimp, HubSpot
- HTML, CSS, SQL
- Creative
- Adaptable
- Organized
- Strong communicator
- Detail-oriented
- Leader
- Public speaking
- Teamwork
- Reading comprehension and writing skills
- Problem solving
achievements
- 3.7 GPA
- Engl 15 - Critical Theory Teacher's Assistant for Dr. Lueck
- Hot 8 Yoga Top Salesperson Q1 2024
References
Gabriela Shultz – Rock Flower Paper Store Director – P: (415) – 255 – 5535, rfpstorepa@rockflowerpaper.com
Yesenia Urena – Hot 8 Yoga Director, Santana Row – y.urena@hot8yoga.com
Timeline
Yoga Instructor
Hot 8 Yoga
05.2024 - Current
Manager on Duty
Rockflowerpaper
10.2023 - 12.2024
Sales Associate
Hot 8 Yoga
08.2023 - 09.2024
Sales Associate
Free People
07.2022 - 04.2023
Bachelor of Science - Commerce - Marketing
Santa Clara University
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