Rachel McDonald
Mississauga,ON
Summary
Well-qualified Human Resources Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Human Resources Generalist
Lighthouse Labs
07.2022 - Current
- Enhanced employee satisfaction by implementing effective communication strategies, open-door policies and providing strategic advice to Mangers.
- Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
- Reduced employee turnover by creating a comprehensive onboarding program for new hires.
- Supported strategic workforce planning by conducting in-depth job analysis, compensation analysis and developing job descriptions.
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Assisted in succession planning efforts by identifying high-potential employees eligible for leadership development opportunities.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Human Resources Coordinator
Lighthouse Labs
08.2021 - 07.2022
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Led recruitment efforts to attract top talent in a competitive job market.
- Improved employee retention with targeted professional development opportunities.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
Human Resources Coordinator
Molisana Bakery
08.2020 - 08.2021
- Led recruitment efforts to attract top talent in a competitive job market.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Improved employee retention with targeted professional development opportunities.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Conducted performance evaluations, identifying areas of improvement and offering constructive feedback.
- Implemented training programs to enhance employee skillsets, driving productivity improvements across the organization.
- Maintained accurate records of employee information using up-to-date human resource databases.
Store Manager
DAVIDsTEA
08.2019 - 08.2020
- Successfully lead the sales team of 15 associates to meet and exceed sales goals through exceptional customer service and product knowledge
- Coach and train employees on building bigger sales, driving Frequent Steeper usage and signups, and creating genuine customer interactions
- Maintain and uphold store cleanliness and merchandising standards
- Ensure the store is fully stocked with current product to ensure higher revenue and customer satisfaction
- Analyze daily and weekly sales goals, current sales and labour to effectively meet the business' needs.
Human Resources Administrator
ZGEMI Group Of Companies
04.2018 - 09.2018
- Reduced employee turnover with targeted recruitment strategies, thorough candidate screening, and comprehensive onboarding programs.
- Improved organizational culture by developing and executing various team-building initiatives and employee engagement activities.
- Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
- Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Coordinated company-wide events to enhance employee morale such as holiday parties, recognition ceremonies, and team outings.
Education
Certificate - Data Analytics For HR
Lighthouse Labs
Toronto, ON05.2022
Post-Degree Certificate - Human Resources Management
York University
05.2021
Bachelor of Arts - Labour Studies
Brock University
12.2019
Skills
- Policy Implementation
- Records Management
- Employee Onboarding
- Employee Relations
- Retention Strategies
- Recruitment Strategies
- Compensation and Benefits
- Diversity and Inclusion
Certifications
- First Aid Certified
- JHSC Certified
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Human Resources Generalist
Lighthouse Labs
07.2022 - Current
Human Resources Coordinator
Lighthouse Labs
08.2021 - 07.2022
Human Resources Coordinator
Molisana Bakery
08.2020 - 08.2021
Store Manager
DAVIDsTEA
08.2019 - 08.2020
Human Resources Administrator
ZGEMI Group Of Companies
04.2018 - 09.2018
Certificate - Data Analytics For HR
Lighthouse Labs
Post-Degree Certificate - Human Resources Management
York University
Bachelor of Arts - Labour Studies
Brock University
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