Rachel Markowitz

I was an opening cashier. My job description includes taking down chairs from the tops of tables, prep salads both dine I and to go orders, prep dressings. I will provide excellent customer service ensuring the customers love and returned business. With this job title, I answer phone calls, take orders for dine in, pick up, to go and delivery orders.

Working on Main Street West at the Emporium. As a Host Hostess (HH) my duties as a cast member are first and foremost providing excellent guest service while creating a safe work environment. I'm also oversee all transactions made by myself as well as putting back product in their correct place, collecting hangers and ink tags from each register.

Oversee all reservations and incoming service phone calls, input any appointments. Monitor and schedule appointments for special part orders, follow up and log specials orders. Oversee that due bills are being followed up with in a timely manner, schedule due bills and log accordingly. Make sure to update customer's information with every appointment. Perform follow up calls from the service department visits daily and solicit customers to complete survey via email. Lastly, scan service repair orders.

Supervised daily operations to ensure high standards of customer service and store presentation. Trained and mentored staff on product knowledge, sales techniques, and operational procedures. Implemented inventory management strategies to optimize stock levels.