Hieu Le
San Leandro
Summary
Compassionate Medical Assistant with extensive experience in diverse medical settings, focusing on patient care. Proven ability to support individuals with developmental disabilities, prioritizing safety and effective communication. Bilingual in Vietnamese and English, dedicated to improving patient experiences through attentive care and teamwork.
Overview
22
22
years of professional experience
Work History
Respite Worker
Manos Home Care
San Leandro
01.2014 - Current
- Provided compassionate care and support to individuals with developmental disabilities.
- Utilized diverse activities to support social, emotional and recreational needs of individuals under care.
- Provided emotional support for children when parents are away from home due to work commitments or vacations.
- Collaborated with healthcare professionals to address client needs effectively.
- Developed and maintained positive relationships with clients and their families.
- Ensured a safe and supportive environment for all clients during respite care.
- Provided transportation to appointments or other activities as needed.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Medical Assistant
Dr. Christi Cheng, MD
San Leandro
12.2018 - 12.2025
- Assisted with patient intake and managed appointment scheduling efficiently.
- Utilizing Elations EMR software
- ICD-10 and CPT coding
- Prepared examination rooms and ensured necessary supplies were stocked.
- Supported physician during examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs as requested by the physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant
Dr. Frank Hsu MD, Corporation
Hayward
05.2008 - 05.2016
- Recording Patients Weight and Height
- Assisting in Biopsies and EKG
- Urinalysis
- Utilizing Stratford & Practice Fusion Software
- Alpha Filing
- ICD-9 & CPT Coding
- Entering HCFAs into computer and file
- Bookkeeping/Accounts Receivable & Adjustments
- Answering Phones, Taking messages for Doctor, Scheduling Pt Appt, Calling Laboratories for Labs
- Fax RX to pharmacies
- Check Eligibility on Insurances
Accounting Clerk
Boss System Inc.
10.2014 - 04.2015
- A/R - cash application
- A/P - batching, coding and vouching of invoices received from vendors
- Submitted and followed up for invoice approval.
- Answered vendor inquiries
POS Coordinator
Cost Plus World Market
Santa Ana
08.2003 - 12.2007
- Manage the Modify Reports, Monthly On-Hand counts, etc…
- Badge Holder
- Promote sales and credit card sign-ups to help achieve weekly goal.
- Provide excellent and knowledgeable customer service to help associates from other stores and to satisfy customer needs.
- Other duties include cashiering, allocating furniture for customers, and schematic setups.
Education
Medical Assistant -
Everest College
Hayward, CA01.2008
Skills
- Medical procedures
- ICD-10 coding
- EMR management
- HIPAA compliance
- Vital sign measurement
- Developmental disabilities support
- Patient care assistance
- Autism spectrum
- Effective communication
- Attention to detail
- Customer service
- Patience and tolerance
References
- Melissa Koe, (626) 632-4438, Controller, BOSS SYSTEM, INC
- Lara Yacat, (510) 875-0735, Medical Assistant
- Cindy Nham, (510) 375-4697, Clinical Nurse II, STANFORD HEALTH CARE
Languages
- Vietnamese
- English
Timeline
Medical Assistant
Dr. Christi Cheng, MD
12.2018 - 12.2025
Accounting Clerk
Boss System Inc.
10.2014 - 04.2015
Respite Worker
Manos Home Care
01.2014 - Current
Medical Assistant
Dr. Frank Hsu MD, Corporation
05.2008 - 05.2016
POS Coordinator
Cost Plus World Market
08.2003 - 12.2007
Medical Assistant -
Everest College