Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Knutsen

Northridge

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Office Assistant

Martin Financial Services
Van Nuys
10.2024 - Current
  • Maintained an organized filing system of paper documents and electronic files.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.

Counselor

Kids Klub Child Development Centers
06.2023 - 05.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Collaborated with other counselors to design fun and enriching learning activities for students.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Implemented rules and regulations to enforce discipline and compliance.

Medical Receptionist

Comprehensive Psychological Services
08.2022 - 05.2023
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.

Front Desk Attendant

University of Utah
08.2019 - 03.2022
  • Greeted prospective students and families for campus tours
  • Answered phone calls regarding daily campus life and schedule campus tours
  • Used Microsoft Excel to create tour sheet each day

Exam Services Technician

University of Utah
02.2019 - 05.2019
  • Proctored students taking online classroom exams in a computer lab
  • Checked students in and out of exams, making sure the correct materials are admitted
  • Provided professors with written exams taken in the lab

Receptionist

Robert W. Baird & Co
05.2017 - 08.2017
  • Greeted visitors, assessed needs, and directed them to appropriate personnel
  • Answered and directed incoming calls using a multi-line telephone system
  • Maintained reception area in an orderly manner to provide visitors with a positive first impression of the company
  • Received incoming packages and mail, dispersed parcels, correspondence, and shipped outgoing items daily.

Education

Associate of Science - Diagnostic Medical Sonography

Casa Loma College
Sherman Oaks, CA
11-2025

Bachelor of Science - Psychology & Family, Community, Human Developement

University of Utah
Salt Lake City, UT
05.2023

High School Diploma -

Folsom High School
Folsom, CA
05.2018

Skills

  • Organization and Time Management
  • Medical Recordkeeping
  • Office Management
  • Child and Adolescent Mentoring
  • First Aid

Timeline

Office Assistant

Martin Financial Services
10.2024 - Current

Counselor

Kids Klub Child Development Centers
06.2023 - 05.2024

Medical Receptionist

Comprehensive Psychological Services
08.2022 - 05.2023

Front Desk Attendant

University of Utah
08.2019 - 03.2022

Exam Services Technician

University of Utah
02.2019 - 05.2019

Receptionist

Robert W. Baird & Co
05.2017 - 08.2017

Associate of Science - Diagnostic Medical Sonography

Casa Loma College

Bachelor of Science - Psychology & Family, Community, Human Developement

University of Utah

High School Diploma -

Folsom High School

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