- Passionate about simplifying complex data through design and storytelling
- Enthusiastic about culinary creativity and organizing physical spaces
- Classical & Bollywood dance lover, combining culture and joy
Rachel Gwynath Mendonsa
Vancouver
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Analyst position. Demonstrates strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude, commitment to continuous learning and growth, and is a quick learner open to exploring and mastering new tools.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Project Management Operations (PMO)
Tata Consultancy Services (TCS)
05.2023 - 11.2023
- Tracked digital deliverables, timelines, and resource allocation using Excel and PM tools.
- Generated weekly performance reports, highlighting deviations and improvement opportunities.
- Supported cross-functional collaboration with SDM's and development teams for timely execution.
Ticketing Agent – IT Support
Tata Consultancy Services (TCS)
08.2021 - 04.2023
- Handled incident and service request tickets within SLA timelines using enterprise ticketing tools.
- Coordinated between technical teams and business users to ensure issue resolution.
- Maintained clear documentation of workflows and recurring issues to support continuous improvement.
Education
Post-Degree Diploma - Data Analytics
Langara College
Vancouver, BC05-2025
Bachelor of Engineering - Computer Science
St Joseph Engineering College
06.2021
Skills
- Analytics & Visualization: Tableau, PowerBI, Streamlit
- Programming & Data: Python, R, SQL, Excel, PostgreSQL
- Tools: Canva
- Core Skills: Data Cleaning, Dashboard Design, Statistical Analysis
Certification
- Langara Data Analytics Association, Cohort Representative (2024-09 – Present)
- Google Analytics 4 Essential Training, LinkedIn Learning – In Progress
Interests
Timeline
Project Management Operations (PMO)
Tata Consultancy Services (TCS)
05.2023 - 11.2023
Ticketing Agent – IT Support
Tata Consultancy Services (TCS)
08.2021 - 04.2023
Bachelor of Engineering - Computer Science
St Joseph Engineering College
Post-Degree Diploma - Data Analytics
Langara College
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