Rachel R. Cumming
Edmonton,AB
Summary
Successful coordinator of community service resources to meet needs and expected demands of vulnerable local populations. Proficient in organizing program referrals, providing direct support and coordinating outreach. Talents include building relationships and partnerships to further organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Animal Welfare Volunteer Coordinator
CITY OF EDMONTON
Edmonton, Alberta
11.2023 - Current
- Developed educational materials for community outreach on responsible pet ownership.
- Implemented enrichment programs to improve the well-being of shelter animals.
- Provided guidance on how to best utilize available resources in order to maximize the impact of volunteer work.
- Managed a database of volunteer information.
- Created job descriptions for volunteer roles.
- Collaborated with local partners and stakeholders on outreach initiatives.
- Gathered data from polls and surveys to help inform decision-making processes.
Fund Development Coordinator
CYSTIC FIBROSIS CANADA
Edmonton, AB
01.2023 - 07.2023
- Coordinated large-scale events to engage with donors and provide presentations regarding fundraising initiatives.
- Directed work of fundraising team to successfully achieve fundraising targets on or ahead of schedule.
- Managed fundraising communications and meetings
- Generated digital image files for use in digital and traditional printing.
- Edited and proofread documents before being published online or sent to print.
- Posted new content for products and services when managing marketing and release calendars.
- Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
Volunteer Specialist
SOUTHLAKE REGIONAL HEALTH CENTRE
Newmarket, ON
05.2017 - 01.2019
- Oriented new volunteers on policies and procedures, introduced staff and provided information guides.
- Assigned volunteers to keep shifts properly staffed.
- Coordinated ongoing volunteer publicity and awareness programs.
- Communicated regularly with volunteers, assisting with issues and questions.
- Managed volunteer database and volunteer service hours for inclusion in monthly and year-end volunteer reports.
- Led new volunteer orientation to organization and programs.
- Developed and managed volunteer recognition, engagement and retention practices.
- Identified volunteer service opportunities and associated requirements.
- Oversaw volunteer logistics and handled schedules, inventory and transportation management.
- Matched volunteers with open positions based on individual strengths and knowledge.
- Wrote full role descriptions and task duties for volunteer positions.
- Qualified individuals and groups for volunteer service and determined volunteer service placement.
- Reviewed online volunteer applications and managed volunteer background checks.
Youth Volunteer Coordinator
CREDIT VALLEY HOSPITAL
Mississauga, ON
03.2017 - 01.2018
- Developed professional relationships with youth, co-workers and fellow volunteers.
- Supervised, directed and monitored safety of youth between ages 15 to 21.
- Communicated with staff and other volunteers to coordinate services and address concerns.
- Used strong verbal and written communication skills to convey messages via phone, text and email.
- Recruited, interviewed and hired volunteers and staff.
- Provided hands-on and proactive leadership to community services staff.
- Worked with volunteers to guide fundraising activities, managed finances and strategized with senior management to innovate opportunities to attract new donors.
Education
Volunteer Management Leadership Certificate -
Humber College
Toronto, ON06.2017
Bachelor of Arts - Gender And Women's Studies
University of Toronto
Toronto, ON06.2012
Skills
- Critical Thinking
- Event Planning
- Program Scheduling
- Conflict Resolution
- Training Needs Analysis
- Volunteer Scheduling
- Volunteer Engagement
- Volunteer Evaluations
- Program Management
- Technology Literate and Proficient
- Effective Customer Communication
- Friendly, Positive Attitude
- Relationship Building
- Active Listening
- PPE Use
Certification
- Standard First Aid and CPR Level C
- Current Police Information Check
- Class G License
Timeline
Animal Welfare Volunteer Coordinator
CITY OF EDMONTON
11.2023 - Current
Fund Development Coordinator
CYSTIC FIBROSIS CANADA
01.2023 - 07.2023
Volunteer Specialist
SOUTHLAKE REGIONAL HEALTH CENTRE
05.2017 - 01.2019
Youth Volunteer Coordinator
CREDIT VALLEY HOSPITAL
03.2017 - 01.2018
Volunteer Management Leadership Certificate -
Humber College
Bachelor of Arts - Gender And Women's Studies
University of Toronto