Rachel Boisvert
Pembroke,ON
Summary
At The New Star Restaurant, I excelled in high-pressure situations, showcasing my strong multitasking abilities and hospitality service expertise. I enhanced customer satisfaction through attentive service and effective complaint resolution, maintaining a clean environment. My accurate money handling and collaborative spirit significantly contributed to our team's efficiency during peak hours.
Overview
13
13
years of professional experience
Work History
Waitress
The New Star Restaurant
12.2011 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
Office Administration - Executive
Algonquin College
OnlineSkills
- Strong multitasking
- Greeting guests
- Cleanliness
- Hospitality service expertise
- Memory retention
- Accurate money handling
- Complaint resolution
Languages
English
Timeline
Waitress
The New Star Restaurant
12.2011 - Current
Office Administration - Executive
Algonquin College