Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rachel Berk

Toronto,Ontario

Summary

2+ years of providing excellent customer service. Completed past jobs in fast-paced settings, with minimum supervision. Good understanding and appreciation of the Toronto restaurant scene. Dedicated to providing the highest quality dining experience to all foodies!

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pet Care Specialist

PetSmart
10.2022 - Current
  • Followed company guidelines to ensure the safety, well-being, and proper sanitation of in-store pets
  • Interacted and assisted customers with pet care questions/issues and provide suggestions
  • Operated POS system when handling purchase transactions
  • Documented pet care activities, immunizations and treatments delivered.

Speech Clinic Volunteer

Lauren Reznick Therapy Services
09.2022 - Current
  • Provided administrative support by filing documents, coordinating charts and answering phones
  • Assisted in organizing and scheduling patient visits to optimize patient flow
  • Restocked supplies and filed paperwork to satisfy department leadership requests
  • Assist SLPs with therapy set-up and clean-up procedures

Discussion Group Volunteer

Aphasia Institute
07.2022 - Current
  • Lead and participate in discussion groups with aphasia patients
  • Engaged patients and assisted them with their responses with the use of SCA (Supported Conversation for Adults with Aphasia) communication techniques
  • Attended volunteer information meetings and training sessions

Early Childhood Educator Assistant Supply

Prosserman JCC Preschool and Daycare Centre
11.2021 - 09.2022
  • Monitored children during outdoor recreational time and nap time to ensure safety
  • Served lunch and snack to children
  • Followed COVID-19 sanitization protocols
  • Cleaned soiled dishes and toys with the use of a dishwasher
  • Participated in ECE-led activities to encourage child participation
  • Photocopied and organized documents for head office

Early Childhood Educator Summer Assistant

Dandylion Daycare
07.2021 - 08.2021
  • Monitored children (5-6 years old) during outdoor recreational time to ensure safety
  • Followed COVID-19 sanitization protocols in a classroom and kitchen setting
  • Assisted ECE in all planned activities and ensured engagement of children
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies

Early Learners Assistant

Kumon
09.2019 - 11.2021
  • Marked and graded homework
  • Monitored and helped children (4-8 years old) complete class work assignments in math and reading
  • Taught basic arithmetic and literacy skills
  • Communicated with manager to provide individualized instruction and support to meet personal needs of each child

Education

Bachelor of Arts - Speech and Language Sciences

York University
Toronto, ON
2024

Secondary School Diploma -

William Lyon Mackenzie Collegiate Institute
Toronto, ON
2020

Skills

  • Judgment and Decision-Making
  • Time Management
  • Retail Sales Customer Service
  • Adaptability and Flexibility
  • Accurate Money Handling
  • Attention to Detail

Certification

Smart Serve (in progress)

Timeline

Pet Care Specialist

PetSmart
10.2022 - Current

Speech Clinic Volunteer

Lauren Reznick Therapy Services
09.2022 - Current

Discussion Group Volunteer

Aphasia Institute
07.2022 - Current

Early Childhood Educator Assistant Supply

Prosserman JCC Preschool and Daycare Centre
11.2021 - 09.2022

Early Childhood Educator Summer Assistant

Dandylion Daycare
07.2021 - 08.2021

Early Learners Assistant

Kumon
09.2019 - 11.2021

Bachelor of Arts - Speech and Language Sciences

York University

Secondary School Diploma -

William Lyon Mackenzie Collegiate Institute

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