Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lexie Campeau

Welland,ON

Summary

I am a passionate animal caretaker with extensive knowledge and years of experience in providing top-notch animal care and maintaining the highest possible animal welfare standards. It is most important to me to provide excellent customer service, ensuring that customer expectations are met. My love for animals developed at a young age, as I grew up with numerous pets and also rode horses. I started volunteering at various stables since the age of 10 and, more recently, at a sanctuary for previously neglected animals. Apart from that, I have also worked as a Pet Care Specialist, zookeeper, camp counsellor, pet sitter, and tutor for kids. Currently, I am studying animal biology at the University of Guelph to become a wildlife biologist or veterinarian. My top priority is providing quality customer service and ensuring that animals receive the best care possible, leading to the best quality of life before finding their forever homes.

Overview

7
7
years of professional experience

Work History

Pet Care Specialist

PetSmart Charities
08.2024 - Current
  • Educated pet owners on best practices for maintaining optimal health, safety, and happiness for their animals at home.
  • Monitored animals for behavioral problems and signs of health issues.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Zookeeper

Safari Niagara
04.2023 - 08.2024
  • Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
  • Enhanced visitor experience by explaining animal behaviours and habitats.
  • Cared for and monitored sick or injured animals under veterinary care.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Maintained safe and clean exhibit areas for animals and visitors through regular upkeep and sanitation procedures.

Volunteer

The Ass Menagerie Sanctuary
03.2021 - 08.2024


  • Restrained animals safely during exams and procedures.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Enhanced animal well-being by providing daily care, including feeding, grooming, and exercise.
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Pet Sitter

No Employer
01.2018 - 12.2021


  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.

Education

Bachelor of Science - Animal Biology

University of Guelph
Guelph, ON
04.2027

High School Diploma -

Centennial High School
Welland, ON
06.2023

Skills

  • Dependable and Responsible
  • Attention to Detail
  • Customer Communication
  • Patience and understanding
  • Animal Care Expertise
  • Customer Service
  • Decision-Making
  • Animal Behavior Education
  • Collaboration
  • Animal Nutrition
  • Animal Observations

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Pet Care Specialist

PetSmart Charities
08.2024 - Current

Zookeeper

Safari Niagara
04.2023 - 08.2024

Volunteer

The Ass Menagerie Sanctuary
03.2021 - 08.2024

Pet Sitter

No Employer
01.2018 - 12.2021

Bachelor of Science - Animal Biology

University of Guelph

High School Diploma -

Centennial High School
Lexie Campeau