Jocelyn Camacho
Lynwood
Summary
Energetic and compassionate individual with excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration.
Overview
3
3
years of professional experience
Work History
Pet Care Specialist
PetSmart
02.2023 - Current
- Provided high-quality care for diverse pets, ensuring health and safety standards were consistently met.
- Assisted customers in selecting appropriate pet products, enhancing overall shopping experience.
- Monitored pet behavior and health, reporting any concerns to management promptly.
- Educated pet owners on proper care techniques, fostering a knowledgeable customer base.
- Kept a clean working area in backrooms where supplies were kept.
- Organized all materials needed for each animal .
- Speak directly with Vets in regard for sick animals we have and how to properly provide care.
- Maintained knowledge of current promotions and sales.
- Trained new staff on customer service protocols.
Volunteer
Cal State LA
11.2025 - 11.2025
- Assisted in organizing and executing community outreach events to enhance student engagement.
- Handed out bookmarks to students about free flu vaccination on campus and provided with simple information on the flu virus.
Sales Associate
Aeropostale
11.2022 - 01.2023
- Assisted customers in product selection, ensuring a positive shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Collaborated with team members to achieve daily sales targets and enhance store performance.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction and loyalty.
- Conducted inventory checks regularly to maintain stock levels and minimize discrepancies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelors in Public Health - Public Health
California State University, Los Angeles
Los Angeles, CA05-2026
Skills
- Customer Service
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Organizational skills
- Adaptability and flexibility
- Microsoft office
- Multitasking Abilities
- Honest and dependable
- Fast Learner
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Volunteer
Cal State LA
11.2025 - 11.2025
Pet Care Specialist
PetSmart
02.2023 - Current
Sales Associate
Aeropostale
11.2022 - 01.2023
Bachelors in Public Health - Public Health
California State University, Los Angeles