Summary
Work History
Education
Skills
Overview
Timeline
Generic

Rachel Arsenault

Social Service
21-1718 Route 535, Cocagne,NB

Summary

Organized and dependable candidate that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Early Childhood Educator

La Causerie Amicale
02.2021 - 05.2023
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Managed files on children
  • Supervised up to 15 children
  • Maintained and fostered positive and constructive interactions with staff, families, and children
  • Incorporated music, art and literature into curriculum
  • Utilized creative teaching strategies to engage students in classroom
  • Assessed student progress and provided feedback on educational development

Customer Service Professional

Purolator
12.2018 - 01.2021
  • Operated in dynamic, high-volume environments to provide skilled assistance to more than 150 and more customers each day
  • Assisted customers by answering questions and responding to inquiries
  • Responded to customer calls and emails to answer questions about products and services
  • Handled customer inquiries and suggestions courteously and professionally
  • Participated in team meetings and training sessions to stay informed about product updates and changes
  • Operated in dynamic, high-volume environments to provide skilled assistance to more than 150 customers each day
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Updated account information to maintain customer records

Education

Bachelor of Science - Social Work

Université De Moncton
Moncton, NB
04.1999

Skills

  • Clear and Direct Communication
  • Communication and Interpersonal Skills
  • Managing Activities
  • Organizational and Planning Skills
  • Computer Proficiency
  • Strong Work Ethic and Dependable

Overview

8
8

Years of experience in daycare

18
18

Years of experience in different customer service and care

Timeline

Early Childhood Educator

La Causerie Amicale
02.2021 - 05.2023

Customer Service Professional

Purolator
12.2018 - 01.2021

Bachelor of Science - Social Work

Université De Moncton

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Rachel ArsenaultSocial Service