Summary
Overview
Work History
Education
Skills
Timeline
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Quinton Mukorera

Kitchener,ON

Summary

Results-focused customer service worker who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.

Overview

5
5
years of professional experience

Work History

Program Assistant

Sunbeam Community and Developmental Services
07.2022 - 03.2023
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Prepared clearly written and formatted documents and reports.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Offered technical support and troubleshot issues to enhance workplace productivity and customer satisfaction.
  • Effectively communicated with customers to understand their needs and instructions.

Crew Team Member

Macdonalds, Kitchener
10.2021 - 06.2022
  • Assisted other team members to achieve goals.
  • Used proper techniques to prepare food and ingredients.
  • Greeted customers at drive-thru and took food orders.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.

Sitter

Babysitting
02.2018 - 01.2019
  • Totaled amount owed to help parents quickly make payments for services.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Communicated positively with children and guardians.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Recorded status and duties completed in logbooks for management.

Education

High School Diploma -

Forest Heights Collegiate Institute
255 Fischer-Hallman Rd. Kitchener, ON N2M 4X8
06.2023

Skills

  • Supplies Monitoring and Restocking
  • Interactive Communication Skills
  • Positive Company Representation
  • Quality Control Checks
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Food Preparation and Safety
  • Organization and Time Management
  • Cleaning
  • Food Packaging and Labeling
  • Workplace Efficiency
  • Crew Leadership

Timeline

Program Assistant

Sunbeam Community and Developmental Services
07.2022 - 03.2023

Crew Team Member

Macdonalds, Kitchener
10.2021 - 06.2022

Sitter

Babysitting
02.2018 - 01.2019

High School Diploma -

Forest Heights Collegiate Institute

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Quinton Mukorera