Quinton Mukorera
Kitchener,ON
Summary
Results-focused customer service worker who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.
Overview
5
5
years of professional experience
Work History
Program Assistant
Sunbeam Community and Developmental Services
07.2022 - 03.2023
- Assisted with planning and coordinating day-to-day and special program activities.
- Prepared clearly written and formatted documents and reports.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Offered technical support and troubleshot issues to enhance workplace productivity and customer satisfaction.
- Effectively communicated with customers to understand their needs and instructions.
Crew Team Member
Macdonalds, Kitchener
10.2021 - 06.2022
- Assisted other team members to achieve goals.
- Used proper techniques to prepare food and ingredients.
- Greeted customers at drive-thru and took food orders.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Sitter
Babysitting
02.2018 - 01.2019
- Totaled amount owed to help parents quickly make payments for services.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Communicated positively with children and guardians.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Recorded status and duties completed in logbooks for management.
Education
High School Diploma -
Forest Heights Collegiate Institute
255 Fischer-Hallman Rd. Kitchener, ON N2M 4X8 06.2023
Skills
- Supplies Monitoring and Restocking
- Interactive Communication Skills
- Positive Company Representation
- Quality Control Checks
- Teamwork and Collaboration
- Adaptability and Flexibility
- Food Preparation and Safety
- Organization and Time Management
- Cleaning
- Food Packaging and Labeling
- Workplace Efficiency
- Crew Leadership
Timeline
Program Assistant
Sunbeam Community and Developmental Services
07.2022 - 03.2023
Crew Team Member
Macdonalds, Kitchener
10.2021 - 06.2022
Sitter
Babysitting
02.2018 - 01.2019
High School Diploma -
Forest Heights Collegiate Institute
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