Patricia Cadena
South Gate
Summary
A dynamic Program Assistant at YWCA, I excel in streamlining operations and enhancing program efficiency through innovative problem-solving and effective teamwork. Leveraging skills in database management and event coordination, I've significantly improved data accuracy and participant satisfaction, contributing to impactful program advancements and fostering strong community partnerships.
Overview
6
6
years of professional experience
Work History
Program Assistant
Ywca
09.2018 - 01.2025
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of Type program and associated activities.
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
- Prepared clearly written and formatted documents and reports.
- Managed both digital and physical filing systems and retrieved documents as required.
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
- Strengthened communication between team members by establishing clear channels for information sharing.
- Fostered collaborative environment by facilitating team meetings that encouraged open dialogue and shared problem-solving.
- Developed comprehensive resource materials for program participants, leading to better program understanding and compliance.
- Assisted in development of strategic plans, aligning program goals with organizational objectives.
- Conducted research on industry trends to inform program improvements and innovation.
- Collaborated with external partners to expand program reach and impact.
- Streamlined administrative processes, significantly reducing paperwork turnaround time.
- Implemented new registration system for program events, resulting in smoother participant sign-up processes.
- Coordinated volunteer schedules and assignments, ensuring adequate support for program activities.
- Supported creation of impactful program reports, highlighting successes and areas for improvement to stakeholders.
- Facilitated training sessions for new staff and volunteers, ensuring high level of program delivery.
- Improved participant satisfaction with program offerings by conducting surveys and implementing feedback.
- Enhanced team productivity by organizing efficient filing systems and workflow procedures.
- Maintained accurate and up-to-date program databases, ensuring easy access to critical information for decision-making.
- Contributed to website content updates, improving communication of program objectives and achievements.
- Volunteered to help with special projects of varying degrees of complexity.
Education
High School Deploma -
Thomas Jefferson High School
Los Angeles, CA05.2001
Skills
- Teamwork and collaboration
- Multitasking and organization
- Data entry
- Scheduling management
- Creative problem solving
- Staff support
- Database management
- Valid Driver's license
- Activity planning
- Program administration
- Driven and outgoing
- Documentation management
- Community outreach
- Group and individual instruction
- Research abilities
- Event coordination
- Event planning
- Calendar management
- Multiple priorities management
- Report preparation
- Research
- Remote working experience
- Project management
- Powerpoint presentations
- Information management
- Progress tracking
- Advanced Excel
- Meeting facilitation
- Program planning
- Information processing systems
- Lesson planning
- Expense reports
- Report writing
- Partnership development
- Training coordination
- Classroom management
- Documentation and recordkeeping
- Excel spreadsheets
- Strong problem solver
- Professional and mature
- Meeting planning
- Inventory replenishment
- Project planning
- Travel planning
- Supply restocking
- Teamwork
Accomplishments
Community events with Hilda Solis certifications
Company recognition
counseling group sessions for seniors
Languages
English
Elementary
Spanish
Elementary
Timeline
Program Assistant
Ywca
09.2018 - 01.2025
High School Deploma -
Thomas Jefferson High School
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