Queenie Punayan
Surrey,BC
Summary
Organized and dedicated unit clerk that has gained the knowledge and confidence of providing healthcare customer services to physicians, staff, patients and families. I have acquired administrative skills with telephone etiquette and communication, as well computer proficiency in Microsoft Office and Meditech software. Efficiently work independently or collaborate as a team. Trained in medical terminology, anatomy and pharmacology.
Overview
10
10
years of professional experience
Work History
Nursing Unit Clerk
Royal Columbian Hospital
08.2019 - Current
- Conveying confidential manner in regards to patient care and unit activities from the physician, patients, family members and health care staff
- Processing physicians’ orders by entering orders into Meditech system and completing required requisitions or referrals
- Schedule, book and coordinate patient appointments and arranging transportation within the hospital or third party transport
- Perform reception duties such as greeting and directing visitors, answering the telephone, taking messages, answering routine inquiries or referring as appropriate
- Assemble chart packs for admissions; attaches patient documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient records to Health Records.
- Maintained and replenished healthcare products and unit supplies. Record inventory and processed special or expedited orders
Sales Associate
TJX Canada/Winners Merchants International
09.2018 - 05.2019
- Cashier
- Backroom Attendant - processing delivered products
- Fitting Room Attendant
SMX Coach
SMX StaffManagement
10.2017 - 05.2018
- Trained and coached associates to reach hourly goals
- Assisted supervisor in everyday needs - clerical responsibilities and minimal HR duties
- Receptionist - tending to associate's needs
Sales Associate
Disney Store
09.2013 - 09.2017
- Cashier
- Inventory Processor
- Shipment Processor - Process delivered products and guest shipments
- Events coordinator
Education
Diploma - Nursing Unit Clerk
Stenberg College
Surrey, BC06.2019
High School Diploma -
New Westminster Secondary School
New Westminster, BC06.2013
Skills
- Teamwork and Collaboration
- Organization and Time Management
- Medical Transcription
- Order Purchasing
- Customer Service
- Time Management
- Multitasking
- Computer Proficiency
- Patient Scheduling
- Scheduling Tests and Procedures
- Medical Terminology
- Clerical Support
Languages
English
Full Professional
Timeline
Nursing Unit Clerk
Royal Columbian Hospital
08.2019 - Current
Sales Associate
TJX Canada/Winners Merchants International
09.2018 - 05.2019
SMX Coach
SMX StaffManagement
10.2017 - 05.2018
Sales Associate
Disney Store
09.2013 - 09.2017
Diploma - Nursing Unit Clerk
Stenberg College
High School Diploma -
New Westminster Secondary School
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