Qingsong (Richard) Liu
Vancouver,BC
Summary
Dynamic business owner with a proven track record at The UPS Store Penticton, excelling in customer relations and small business operations. Successfully developed marketing strategies that enhanced brand visibility and drove sales growth. Skilled in relationship building and financial analysis, fostering strong partnerships to expand market reach.
Overview
29
29
years of professional experience
Work History
Owner & Manager
The UPS Store Penticton
07.2017 - 08.2025
- Managed daily operations, ensuring high-quality customer service.
- Developed marketing strategies to increase brand visibility and drive sales growth.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Analyzed financial performance, established strong relationships with BC team.
Owner & Manager
Qingdao Sunny Chemical Co., Ltd
05.1996 - 04.2017
Managed daily export/import business.
Established good work relationships with custom, producers and importers.
Expanded business for new market.
Education
Master of Science - Engineering
Qingdao University of Science And Technology
Qingdao,China07-1994
Bachelor of Science - Chemical Engineering
East China University of Science And Technology
Shanghai, China06-1988
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Details oriented
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Owner & Manager
The UPS Store Penticton
07.2017 - 08.2025
Owner & Manager
Qingdao Sunny Chemical Co., Ltd
05.1996 - 04.2017
Master of Science - Engineering
Qingdao University of Science And Technology
Bachelor of Science - Chemical Engineering
East China University of Science And Technology