Hatam Mohammadi
North Vancouver,BC
Summary
Dedicated and customer-focused retail manager with over 20 years of experience in sales, team management, and customer relations. Proven expertise in driving store profitability, managing inventory, and training staff to deliver exceptional service. Skilled in problem-solving, building strong customer relationships, and implementing sales strategies to enhance revenue growth. Seeking to bring comprehensive background in retail and leadership to a sales associate position, where commitment to customer satisfaction and sales excellence can make a positive impact.
Overview
29
29
years of professional experience
Work History
Owner & Manager
Kamkar Store
01.2004 - Current
- Established and managed the Kamkar Store, overseeing daily operations, sales, and customer service
- Built strong customer relationships, ensuring high levels of customer satisfaction and repeat business
- Developed and implemented strategies for increasing store profitability and market presence
- Managed inventory and supply chain, coordinating with suppliers to maintain stock levels
- Trained and supervised store staff, ensuring excellent service standards
Supervisor
Arva Tools Store
01.2000 - 01.2004
- Oversaw sales and customer interactions, providing knowledgeable guidance on various tools and equipment
- Assisted the manager in handling inventory, ordering stock, and managing supplier relations
- Trained new employees on customer service protocols and product knowledge
- Ensured store operations ran smoothly and efficiently, addressing customer issues promptly
Warehouse Associate
Panahi Warehouse
01.1996 - 01.2000
- Supported warehouse operations, including inventory management and order fulfillment
- Collaborated with team members to maintain organization and safety within the warehouse
- Conducted quality checks on incoming and outgoing products to meet company standards
- Assisted in loading and unloading deliveries, ensuring timely and accurate handling of goods
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Operations Management
- Business Management
- Business Planning
- Strategic Planning skills added for the resume:
- Leadership and Team Management
- Customer Relationship Management
- Inventory and Supply Chain Management
- Sales and Marketing Strategies
- Problem Solving and Conflict Resolution
- Employee Training and Development
- Time Management and Organization
- Product Knowledge and Retail Operations
- Quality Assurance and Control
- Safety and Compliance in Warehouse Operations
Languages
Persian
Native or Bilingual
English
Professional Working
Timeline
Owner & Manager
Kamkar Store
01.2004 - Current
Supervisor
Arva Tools Store
01.2000 - 01.2004
Warehouse Associate
Panahi Warehouse
01.1996 - 01.2000
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