Qiang Li

• Assisted property owners in finding and screening suitable tenants, including advertising available properties and conducting property showings, and achieved 100% occupancy rate.
• Managed the lease signing process, including drafting, negotiating, and executing lease agreements, as well as collecting rental deposits.
• Facilitated lease negotiations, tenant move-ins, and property maintenance, improving tenant satisfaction by 20%.
• Enhanced tenant satisfaction by promptly addressing maintenance issues and coordinating repairs.
• Coordinated subleasing, ensuring compliance with lease terms and reducing tenant turnover by 15%.
• Scheduled regular property cleaning and maintenance services to maintain property standards.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Efficiently managed food preparation and inventory, reducing food waste by 10%.
• Improved overall operational efficiency by 15% by optimizing kitchen workflows during peak hours.
• Provide excellent customer service by addressing customer inquiries, taking orders, and resolving issues.
• Work efficiently in a fast-paced environment, collaborating with team members to ensure smooth operation during peak hours.

Predictive Modeling for Insurance Company (University Course Project)

• Developed predictive models in SAS Enterprise Miner to identify key customer segments, increasing model accuracy by 20%.
• Cleaned and preprocessed large datasets to improve model performance, demonstrating effective data wrangling skills.

Inventory Database Development for Restaurant (University Course Project)

• Built and implemented an inventory management system as part of a course project, reducing simulated inventory costs by 10%.
• Automated inventory reports using SQL, providing insights that helped improve decision-making and resource allocation.

• Excellent communication with customers
• Achieved a 95% on-time delivery rate, consistently meeting or exceeding customer expectations for prompt and reliable service.
• Received positive feedback and high ratings from customers for friendly and professional interactions, contributing to a 5-star driver rating and enhanced customer satisfaction.
• Demonstrated exceptional navigational skills by efficiently planning delivery routes and minimizing travel time, resulting in timely deliveries and increased earning potential.

• High satisfaction rating (92%)
• Consistently maintained a 95% on-time delivery record, adapting routes and managing time effectively.
• Efficiently handled multiple deliveries, optimizing travel time and reducing customer wait times by 10%.

• Monitored tofu production processes and actively worked to reduce the unqualified tofu rate by 10%.
• Monitored tofu production processes, reducing production waste by 12% through process improvements.
• Received recognition for superior attention to detail in monitoring tofu production processes, resulting in consistently high-quality tofu products that met or exceeded customer expectations.
• Actively participated in continuous improvement initiatives to enhance production efficiency and reduce waste, resulting in significant cost savings and improved overall productivity.
• Consistently met production targets while maintaining high product quality standards.

• Managed day-to-day warehouse operations, ensuring efficient receiving, storing, and shipping of goods, maintaining an accuracy rate of over 98% in inventory records.
• Successfully optimized warehouse layout, increasing space utilization by 15%, reducing order picking times, and improving overall productivity.
• Maintained detailed reports on inventory levels, order statuses, and operational performance to support decision-making by senior management.
• Worked closely with the purchasing, sales, and customer service teams to resolve order discrepancies and minimize delays, reducing customer complaints.