Multilingual and community-minded professional with a background in finance, public service, and international volunteering. Known for strong communication skills, cultural sensitivity, and a passion for engaging with people from all walks of life.
- Interacted with citizens daily, answered inquiries, and ensured accurate communication of government policies
- Assisted in public information sessions, financial education, and record keeping
- Maintained a professional and patient manner in high-pressure environments
- Supported business application processes and data coordination
- Assisted with documentation, monthly reporting, and communications with local enterprises
- Contributed to community outreach and talent recruitment events
- Provided high-quality customer service for banking clients in a fast-paced environment
- Handled transactions, resolved customer inquiries, and promoted banking services