Qandeel Ahmed
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Jewellery Consultant
People's Diamond store
09.2019 - 10.2020
- Ability to educate and guide clients to the best selection for their specific requirements
- Responsible for maintaining daily focus on individual achievement to obtain sale and profit projections
- Presenting merchandise and detailed information on jewelry features and benefits
- Offering extended service plans and financing options to close sales
- Skilled in knowledge of jewelry and watch repairs and daily jewelry inspections.
Sales specialist
Gymboree
09.2017 - 03.2019
- Maintained a friendly gesture and eye contact with customers along with resolving customer's complaints and providing a positive shopping experience
- Balanced cash draw at close of shift
- Frequently closed store and secured building
- Analyze, evaluate and assess sales territories for own products or services
- Determine and set goals and objectives for the sales professional.
Sales Associate
Rogers Communication
09.2013 - 07.2017
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Keep apprised and be knowledgeable of Rogers products, services, promotions and policies and the telecommunications industry
- Act as a Rogers ambassador by professionally representing the organization in accordance with the value standards.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Retail Sales Representative
Global Wireless Solution, Fido
01.2013 - 08.2013
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Allied International Credit Corp
09.2010 - 07.2012
- Advising Debtors that their accounts need to be paid
- Organize phone calls to debtors in order to collect debts before due dates
- Provide settlement offers and payment plan option
- Resolve dispute by contacting client and faxing them the letter
- Organize records and documentations of the clients for future reference
- Ranked in the top 10% of the company for reducing delinquencies and bad debts and maximizingrecovery
- Handled high volume of inbound as well as outbound calls within a dynamic call center.
- Aware of all the technical knowledge to add, change and delete information in the file screens,memorizeaction codes and properly use forms for department networking.
Secretary
Dixon Emission Auto Car Service
07.2009 - 08.2010
- Dealing with Customer's complaints, Staff problems, making sure all general tasks are up to standardsuch as store stock level
- Setup a new inventory and maintained neatness in store
- Book appointments with client regarding their service
- Met sales targets specified by the manager for referring promotional products
- Organize internal and external events
- Maintain schedules and calendars.
Child care
Woodbridge public School
01.2008 - 06.2008
- Taught children to organize toys, wash hands and share by leading by example.
- Assisted teachers with supervision and care of group of children.
- Supported student learning objectives through personalized and small group assistance.
Volunteer
Woodbridge College Library
09.2007 - 12.2007
- Organize bookshelves, help students looking for books and maintain cleanness of library.
- Assisted with special events or programs.
Education
High School Diploma -
Seneca College
2012
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Maple High School
2010
Skills
- Strong ability to interpret, apply and explain applicable codes, ordinances, policies and procedures;
- Research information and solve customer service problems
- Fully committed to providing the highest possible stand
- Work well independently as well as part of a team
- Excellent organizational and leadership skills
- Customer Relations
- Rewards Programs
- Client Needs Assessment
- Persuasive Selling
- Money Handling
- Verbal Communication
Timeline
Jewellery Consultant
People's Diamond store
09.2019 - 10.2020
Sales specialist
Gymboree
09.2017 - 03.2019
Sales Associate
Rogers Communication
09.2013 - 07.2017
Retail Sales Representative
Global Wireless Solution, Fido
01.2013 - 08.2013
Allied International Credit Corp
09.2010 - 07.2012
Secretary
Dixon Emission Auto Car Service
07.2009 - 08.2010
Child care
Woodbridge public School
01.2008 - 06.2008
Volunteer
Woodbridge College Library
09.2007 - 12.2007
High School Diploma -
Seneca College
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Maple High School
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