Pushpinder Singh
Winnipeg,MB
Summary
Highly reliable and dedicated professional with a strong customer service focus and exemplary work ethic. Proven track record in team collaboration and cash handling. A polite and professional attitude towards customers and team members. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
1
1
year of professional experience
Work History
Store Associate
Dollar Tree
04.2024 - Current
- Receive the truck and unload all the stock
- Stock the item on the shelves
- Assist customers if they have any query related to anything
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
Store Associate
Dollarama
11.2023 - 01.2024
- Provided excellent customer service and maintained a positive shopping environment
- Handled cash transactions efficiently and accurately
- Assisted in inventory management and restocking shelves
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
- Utilized product knowledge to offer alternatives when specific items were out of stock, maintaining potential sales.
- Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
- Conducted price checks for customers to ensure accuracy, fostering trust and transparency.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Business Administration -
Providence College
Winnipeg, MB09.2024
High School - Arts
Sri Dasmesh Public School
Punjab, India03.2022
Skills
- Proficient in MS Word & Excel
- Excellent customer service skills
- Strong team-building and problem-solving abilities
- Exceptional organizational skills
- Honest and Hardworking
- Excellent communication skills
- Fast learner and team player
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Organization
- Inventory Control
- Store Cleanliness Maintenance
- Basic math skills application
- Team Collaboration Aptitude
- Retail transactions processing
- POS Systems
- Reliable and Responsible
- Honest and Dependable
- Positive Customer Engagement
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Personal Information
Available: Part-Time (Available on Monday, Tuesday, Wednesday, Thursday, Friday, and on weekends)
Timeline
Store Associate
Dollar Tree
04.2024 - Current
Store Associate
Dollarama
11.2023 - 01.2024
Business Administration -
Providence College
High School - Arts
Sri Dasmesh Public School
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