Ashpreet Kaur
Oakville,Canada
Summary
Customer-focused and adaptable Retail Associate with 2+ years of experience in high-volume, fast-paced retail environments. Proven ability to create a welcoming atmosphere, assist customers with inquiries, perform cashier duties, and maintain store cleanliness. Quick to learn new systems and procedures with a flexible and upbeat attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
Whole Foods Market
Toronto, Canada
01.2024 - 12.2024
- Delivered outstanding, personalized service in a fast-paced retail environment, creating welcoming and inclusive shopping experiences
- Efficiently operated POS systems to process cash, debit, and credit transactions with 100% accuracy
- Promoted membership programs and assisted customers in navigating store layout, enhancing overall customer satisfaction
- Supported visual merchandising efforts, ensuring shelves were stocked, signage was up-to-date, and displays reflected seasonal campaigns
- Collaborated with cross-functional teams to uphold health, safety, and cleanliness standards, contributing to a positive team environment
- Assisted in inventory management, including stock rotation, donation sorting, and product placement
Customer Service Representative/Cashier
Whole Foods Market
Toronto, Canada
07.2023 - 12.2023
- Delivered prompt and friendly service while processing purchases accurately
- Assisted with in-store inquiries, store navigation, and product recommendations
- Handled returns, exchanges, and complaints following store policies
- Restocked merchandise and maintained cleanliness around the front-end area
Cashier/Server
Karachi Xpress
Scarborough, Canada
12.2022 - 06.2023
- Processed high-volume transactions with efficiency and accuracy
- Delivered excellent customer service, addressing inquiries and resolving complaints
- Promoted special offers and upsold products to enhance customer experience
- Maintained a clean and organized checkout area, adhering to hygiene standards
- Supported inventory management by restocking and organizing products
Customer Service Representative
S.V. Cold Drinks Factory
Balachaur, India
09.2021 - 11.2022
- Collaborated with team members to ensure efficient store operations
- Greeted customers and aided with purchases
- Worked collaboratively with team members to ensure excellent customer service
- Followed first in, first out principles
- Maintained quality and hygiene
Education
Post Graduation - Business Management
Georgian ILAC
Toronto08.2023
Bachelor of Science -
MCM DAV College
Chandigarh, India08.2021
Skills
- Proficient in MS Office (Word, Excel, Outlook)
- Tech-savvy
- Team player
- Time management
- Customer service
- Problem solving
- Complaint resolution
- Attention to detail
Certification
- IELTS General Training, Achieved Overall 7.5 bands with 8.5 in listening, demonstrating strong comprehension and communication skills.
- Customer Service Excellence Training, Completed training on delivering exceptional customer experiences.
- Valid Ontario Food Handler Certificate
Availability
I am available for flexible scheduling, including early mornings, evenings, and weekends.
Timeline
Store Associate
Whole Foods Market
01.2024 - 12.2024
Customer Service Representative/Cashier
Whole Foods Market
07.2023 - 12.2023
Cashier/Server
Karachi Xpress
12.2022 - 06.2023
Customer Service Representative
S.V. Cold Drinks Factory
09.2021 - 11.2022
Post Graduation - Business Management
Georgian ILAC
Bachelor of Science -
MCM DAV College
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