PUNEET SHARMA
Mississauga,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Security Supervisor
Ultimate Security Services
10.2023 - Current
- Supervising security operations in Residential areas of Caledon area, Assigned patrolling security services to residential homes and communities
- Maintained a secure environment for visitors by enforcing access control policies and visitor management procedures.
Security Guard
Tactical Guard Force
05.2022 - 10.2023
- Ensured security of truck yards by monitoring and controlling inbound and outbound of loaded as well as empty trailers, Maintained detailed records of truck and trailer activities
Assistant Manager
IDBI BANK LTD
01.2017 - 12.2022
- 5 years in retail banking
- Roles: Cashier, Asset Officer, Customer Service Executive
- Responsibilities: Utilized financial knowledge, Applied strong communication skills
- Tasks included: Sanctioning and disbursement of loans as an Asset Officer, Resolving customer queries promptly as a Customer Service Executive, Demonstrated expertise in customer service and received several certificates of Appreciation from my organization, Managed diverse responsibilities in a dynamic banking environment
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Postgraduate diploma in Financial Planning and Wealth Management - Financial Planning
Lambton College
Toronto, ON12.2023
Postgraduate Diploma in Banking and Finance - Banking And Financial Support Services
Manipal University
Bangalore, India12.2016
Bachelors in Electronics and Communication Engineering - Electrical, Electronics And Communications Engineering
RIMT Institute of Engineering And Technology
Punjab, India06.2014
Skills
- Effective written and verbal communication skills
- Excellent customer service skills and Observational skills
- Analytical and problem solving mindset
- Able to work independently or as part of a team towards achieving organizational goals
- Well organized, efficient, and self-motivated
- Strong interpersonal skills and computer literacy
- Possess OSHA & WHMIS Certificate
- Money Handling
- Customer Service
- Financial Management
- Managing Operations and Efficiency
- Customer Relationship Management
Websites
Related Experience
ASSISTANT MANAGER, IDBI BANK LTD, 01/2017, 12/2021, Cashier, Asset Officer, Customer Service Executive, Utilized financial knowledge, Applied strong communication skills, Sanctioning and disbursement of loans as an Asset Officer, Resolving customer queries promptly as an Customer Service Executive, Demonstrated expertise in customer service and received several certificate of Appreciation from my organization., Managed diverse responsibilities in a dynamic banking environment
Hobbies and Interests
- Participated and organized several NSS and NCC camps during the Bachelor years
- Completed a final semester project internship at Tata Teleservices Limited, Mohali
- Participated in a science quiz conducted by NSS at Chitkara College, Punjab
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Professional Working
Timeline
Security Supervisor
Ultimate Security Services
10.2023 - Current
Security Guard
Tactical Guard Force
05.2022 - 10.2023
Assistant Manager
IDBI BANK LTD
01.2017 - 12.2022
Postgraduate diploma in Financial Planning and Wealth Management - Financial Planning
Lambton College
Postgraduate Diploma in Banking and Finance - Banking And Financial Support Services
Manipal University
Bachelors in Electronics and Communication Engineering - Electrical, Electronics And Communications Engineering
RIMT Institute of Engineering And Technology
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