Puneet Saini
Field Service Techician
Mississauga,ON
Summary
Dynamic Field Service Technician with expertise in fiber splicing and modem configuration at Bell Canada. Proven ability to deliver exceptional customer service while troubleshooting network issues. Skilled in OTDR testing and equipment installation, consistently achieving high customer satisfaction through efficient service and technical support. Passionate about enhancing connectivity solutions.
Overview
6
6
years of professional experience
Work History
Field Service Technician
Bell Canada
Etobicoke
05.2023 - Current
- Completed installations of Bell Service FTTH home setups and TV services.
- Acquired Riser training.
- Utilized advanced tools for effective fiber splicing.
- Maintained optimal performance of fiber and bell networks.
- Skilled in utilizing OTDR technology.
- Performed technical configuration of provider-specific modems.
Cargo Handler
Federal Express
Mississauga
03.2023 - 05.2024
- Facilitated packages through customs.
- Recorded positions of stored shipments.
- Handled the loading and unloading of shipments.
- Processed shipments efficiently.
Fulfillment Associate
Amazon Fulfillment Centre
Mississauga
11.2022 - 02.2023
- Collected customer orders using radiofrequency scanners.
- Handled multi-level order picking and packaging.
- Managed customer orders and also maintained shipment and receipt logs.
- Work on the ship dock to load and unload the trailer.
- Scanned products on conveyor belt and routed to trailers.
Network Technician
Sky Netlink Services
Kurukshetra
08.2019 - 10.2022
- Handled the setup and configuration of various network components like routers, switches, and access points.
- Completed residential installations of IP CCTV, NVR, doorbell, and security systems.
- Performed tasks involving pulling and terminating cables like Ethernet, Coaxial, and Fiber Optic.
- Installed IT equipment including computers and printers.
- Set up RF devices and managed cable installations.
- Ensured reliable and fast connectivity through efficient installation.
- Utilized OTDR fiber optic tester to identify faults in fiber cables.
- Skilled in adjusting network settings.
Education
Bachelor of Technology - Computer Science Engineering
Kurukshetra Institute of Technology & Management
India06-2014
Diploma - Computer Science Engineering
Haryana State Board of Technical Education
India05-2011
Skills
- Riser trained
- Fiber splicing
- OTDR testing
- Modem configuration
- Network troubleshooting
- Equipment installation
- Customer service
- Computer skills
- Technical support
Languages
- English
- Hindi
- Punjabi
References
References available upon request.
Timeline
Field Service Technician
Bell Canada
05.2023 - Current
Cargo Handler
Federal Express
03.2023 - 05.2024
Fulfillment Associate
Amazon Fulfillment Centre
11.2022 - 02.2023
Network Technician
Sky Netlink Services
08.2019 - 10.2022
Bachelor of Technology - Computer Science Engineering
Kurukshetra Institute of Technology & Management
Diploma - Computer Science Engineering
Haryana State Board of Technical Education
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