PUNEET KUMAR
Kitchener,ON
Summary
Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
7
7
years of professional experience
Work History
Experience Field Service Technician | Bell
Bell
Kitchener
10.2021 - Current
- Troubleshoot complex telecommunications products and systems using a digital multimeter, Smartphone, and PC
- Observe and follow all company Health and Safety rules and policies
- Install and test equipment's at customer's premises including internet modems, phone, TV boxes
- Install, remove, maintain, and repair aerial and underground telephone and other telecommunication transmission lines
- Inspect and test telecommunication transmission lines and cables for transmission characteristic's and to locate faults
- Install, remove, maintain, and repair aerial drops and other telecommunication transmission lines to provide excellent services to customers
- Inspect, monitor, test and adjust cable transmission and distribution systems
- Diagnose and solve all technical problems related to Cable services, High Speed Internet, Home Phone in accordance with company specification and standards
IT Analyst
eclerx pvt.ltd
Chandigarh
05.2017 - 05.2019
- Resolved malfunctions with systems and programs through
- Troubleshooting
- Processing and performance to gauge business functions and inefficiencies
- Improved IT system by adding new features and infrastructure.
- Boosted information sharing by enhancing interfaces between computer systems.
- Developed flowcharts and diagrams to describe and lay out logical operational steps
- Investigated and addressed system issues to enhance usability and improve functionality.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Enhanced and reconstructed computer systems resulting in 90% increased efficiency for business end-users
Education
Bachelor of Science - APPLIED NETWORK INFRASTRUCTURE AND SYSTEM ADMINISTRATION, SCIENCE
CONESTOGA COLLEGE
Doon Campus, CANADA05.2021
Bachelor of Science - Information Technology
PUNJAB TECHNICAL UNIVERSITY
Jalandhar05.2017
Skills
- Equipment Repair
- System Installation
- Technical Troubleshooting
- Technical Analysis
- Valid Driver's License
- Programming
Timeline
Experience Field Service Technician | Bell
Bell
10.2021 - Current
IT Analyst
eclerx pvt.ltd
05.2017 - 05.2019
Bachelor of Science - APPLIED NETWORK INFRASTRUCTURE AND SYSTEM ADMINISTRATION, SCIENCE
CONESTOGA COLLEGE
Bachelor of Science - Information Technology
PUNJAB TECHNICAL UNIVERSITY
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