PUNEET KAUR

• Investigated disturbances and detained unruly guests until the authorities arrived
• Respond to the incidents in accordance with company protocols
• Monitor CCTV footage, answer alarms and investigate disturbances
• Answer telephone calls to take messages, and provide information during non-business hours
• Observed and reported activities and incidents at an assigned client site, providing for the security and safety of client properly and personnel.

Completing food preparation, customer service and sanitization tasks.

Taking orders, answering customer questions and operating the cash register.

Resolve customer complaints, provide relevant information. Provide outstanding hospitality and service to all guests.

Preparing dining areas for the serving of meals and sets up serving lines.

• Maintain customer accounts and record account information
• Handle customer complaints and provide alternative solutions
• Inform existing customers of promotions and deals
• Answered questions about the product and services
• Review, chase and update Customer estimates, Supplier orders, reservation and other areas of outstanding information
• Responsible for primary roles include scanning coupons, applying for discounts, processing payments, and ringing up sales on computerized cash.

• Perform all other tasks as assigned by supervision or management
• Respond to delivery associate issue and provide support for resolution
• Gather, organize and process driver daily paperwork, logs, manifest [ACE/ACI]
• Answer phones, route calls and take messages
• Keeping records of driver trip expenses and forward to payables department
• Doing service calls as needed for drives on road and maintaining a complete record of incident happening
• Responsible for data entry of the accepted loads through EDI, emails, web portals and scheduling pickup and delivery appointed
• Knowledge of software like AVAAL, Load link, Microsoft office with strong Excel, Word and computer skill.