Neeraj Singh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Garda World
04.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Responded quickly to incidents and assessed active situations for security concerns.
Driver
Uber
03.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Security Officer
Paladin Security Group
04.2023 - 05.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Insulation Installer
Comfort Insulation
05.2022 - 03.2023
- Delivered high-quality workmanship by mastering the installation techniques for various insulation products.
- Worked with variety of insulation material types in residential and commercial settings.
- Collaborated with construction teams to ensure timely completion of insulation projects.
- Reduced energy costs for clients with proper installation of various insulation types, such as fiberglass, cellulose, or spray foam.
- Climbed ladders, worked with hand tools, drills, pumps and other hand-held and electrical equipment necessary for installing insulation.
- Provided exceptional customer service by addressing any concerns or queries related to completed installations promptly.
- Maintained high standard of clean-up before leaving job sites, completing necessary touch-up work and clean-up to avoid leaving property owners to deal with dust or debris.
- Optimized material usage by calculating necessary quantities and minimizing waste during installations.
- Assisted in training new hires on proper techniques and procedures for successful insulation installation jobs.
- Established strong relationships with clients and coworkers through effective communication, teamwork, and professionalism during insulation installation projects.
- Prioritized safety precautions when handling hazardous materials, ensuring the well-being of both self and colleagues onsite.
DELIVERY DRIVER
Road Runner Transportation
11.2021 - 05.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Shift Supervisor
Soul Restaurant/ KFC/TACOBELL
09.2014 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Increased sales performance through effective upselling techniques and staff training initiatives.
Warehouse Worker
LCBO
07.2020 - 09.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Cashier
Tim Hortans
04.2018 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Diploma - Heating, Ventilation, Air Conditioning And Refrigeration Technician
Algonquin College
Ottawa, ON08.2024
High School Diploma -
Adult High School
Ottawa, ON06.2018
High School Diploma -
DIPS
KAROL BAGH, JALANDHAR, PUNJAB,INDIA05.2013
Skills
- Fluent in English, Hindi, Punjabi
- Staff Management
- Computer and Microsoft Office Skills
- Organizational Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Dependable and Responsible
- Critical Thinking
- Calm Under Pressure
- Decision-Making
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Certification
Smart serve
Food safety
Working at heights certified
Security license
First aid certified
sports
I'm passionate about both playing and watching cricket and volleyball. Cricket enthralls me with its strategic intricacies, skilled batting, and intense moments. Whether it's following international tournaments or playing with friends, cricket brings excitement. Volleyball captivates me with its fast-paced gameplay, teamwork, and thrilling spikes. Whether I'm diving for a save on the court or cheering from the sidelines, volleyball fills me with energy. Both sports, with their blend of skill and camaraderie, are integral to my life, providing endless enjoyment and inspiration.
Timeline
Security Officer
Garda World
04.2024 - Current
Security Officer
Paladin Security Group
04.2023 - 05.2024
Insulation Installer
Comfort Insulation
05.2022 - 03.2023
DELIVERY DRIVER
Road Runner Transportation
11.2021 - 05.2022
Warehouse Worker
LCBO
07.2020 - 09.2020
Cashier
Tim Hortans
04.2018 - 06.2018
Driver
Uber
03.2018 - Current
Shift Supervisor
Soul Restaurant/ KFC/TACOBELL
09.2014 - 11.2021
Diploma - Heating, Ventilation, Air Conditioning And Refrigeration Technician
Algonquin College
High School Diploma -
Adult High School
High School Diploma -
DIPS
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