Puja Bhusal
Vancouver,Canada
Summary
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Cashier/Sales associates role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate
JJ Sri Lankan Store
10.2023 - 07.2025
- Delivered friendly and efficient customer service in a fast-paced retail environment.
- Accurately processed cash, debit, and credit payments using POS systems.
- Balanced cash drawer and completed daily sales and transaction reports.
- Restocked shelves, checked expiry dates, and ensured proper product display.
- Maintained store cleanliness and complied with Canadian food safety and workplace standards.
- Assisted with opening and closing duties, including inventory checks.
- Worked collaboratively with team members to ensure smooth store operations.
Guest Service
Black + Blue
09.2024 - 04.2025
- Delivered consistent, personalized guest service in a fast-paced, upscale dining environment.
- Greeted guests warmly, anticipated needs, and ensured a seamless experience from arrival to departure.
- Responded promptly and professionally to guest requests, questions, and concerns.
- Communicated effectively with front-of-house and back-of-house teams to support smooth operations.
- Maintained composure, professionalism, and attention to detail during peak service periods.
Education
Associate of Arts Degree -
University Canada West
Skills
- Guest Experience & Service Excellence
- Luxury Hospitality Standards
- Verbal Communication & Active Listening
- Multitasking in High-Volume Environments
- Problem Resolution & Service Recovery
- Team Collaboration
- Attention to Detail
- Professional Appearance & Conduct
- Cash handling
- Time management skills
- Patience and empathy
- Work ethic and integrity
Accomplishments
- Crafted unique, personalized guest experiences during visits or stays, resulting in a 5-star service rating for the restaurant
- Assisted with creating innovative engagement proposals that were memorable to couples and loved ones.
Languages
English
Nepali
Hindi
French
Elementary
Certification
- Food Safety Handler Certificate
- Serving It Right Certificate
Interests
- I enjoy helping others and giving back to the community
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I like looking at the stars and learning about constellations
Timeline
Guest Service
Black + Blue
09.2024 - 04.2025
Cashier/Sales Associate
JJ Sri Lankan Store
10.2023 - 07.2025
Associate of Arts Degree -
University Canada West
AVAILABILITY(Full-Time)
Flexible availability, including weekends, evenings, early mornings, and holidays.